Chase Chevrolet Co., Inc. - Service Center

I didn’t feel welcome. It felt more robotic. Cashiers was unapproachable. When someone is new to your business some times you need more help. You should treat everyone new It felt more robotic. Cashiers was unapproachable. When someone is new to your business some times you need more help. You should treat everyone new or long term customers with compassion. More

When I did speak to Jesus, our conversations were very pleasant. However, communication and keeping us updated with status and return returning calls was handled very poorly. My car was dropped off on Apr pleasant. However, communication and keeping us updated with status and return returning calls was handled very poorly. My car was dropped off on April 19. I was not able to get a diagnosis until May 6 after showing up in person for answers. We were told we will be able to pick up the car that Friday. I was excited to hear that because the rental car they provided was not enough room for my family (and car seats). I called Friday early afternoon to check status, and Jesus said that we will have to have extend to the end of the month. Luckily the car is ready before then. I would’ve felt better about the whole situation if they would have just kept me in the loop and return calls. More

The service was excellent and fast I would recommend them to anyone needing there services to anyone needing there services More

Fast, knowledgeable, and professional. The team did a great job understanding the issue and coordinating resources to resolve. Nick went above and beyond, and I can't speak highly enough o The team did a great job understanding the issue and coordinating resources to resolve. Nick went above and beyond, and I can't speak highly enough of his efforts. More

Kyle was expedient letting us know that our car would be serviced totally and when. serviced totally and when. More

Jesus was great throughout the process. He kept me informed the whole time and had a great attitude. He kept me informed the whole time and had a great attitude. More

Good job fast had car back by end of day no hassle was very pleased very pleased More

Chase has never been much better than most GM dealerships for service. Their facility is clean and neat and are friendly to work with. for service. Their facility is clean and neat and are friendly to work with. More

Excellent Customer Service Friendly Excellent job with my car and checked everything Customer Service got a disc6 car and checked everything Customer Service got a disc6 More

Car repairs finished before date promised. Been a customer of Chase Chevrolet for over 45 yrars Been a customer of Chase Chevrolet for over 45 yrars More