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Chatham Parkway Lexus

Savannah, GA

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125 Reviews

1120 Chatham Parkway

Savannah, GA

31405

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Showing 125 reviews

March 28, 2016

Poor Service I had to make 7 x 40" 1 way trips to Service to fix a single problem. It was misdiagnosed at first, but I still had to Pay $1700 for the problem which More

by wolfman1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Whitmore
Apr 20, 2016 -

Chatham Parkway Lexus responded

Chatham Parkway Lexus prides itself on their high level of customer satisfaction and adhering to Lexus core values. However, the dealership can not be held responsible for issues totally unrelated to the issue that the repair order was written for. This was explained to you on several occasions. Furthermore, you failed to disclose that you were upset because you could not negotiate our repair cost and that you have damaged our loaner car and complained to Lexus corporate when we were duty-bound to report this.

February 16, 2016

Jessica Craig-Crowe We come to the Chatham Parkway Lexus because of Jessica!! She has made herself available to us 24/7 which is not s! something car people normally do! More

by brandalizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Craig Crowe
Apr 21, 2016 -

Chatham Parkway Lexus responded

Thank you for your response. Jessica is a very valued Chatham Parkway Lexus associate who truly embodies the Lexus mission statement to "Treat every customer as a guest in our home." We appreciate your business.

February 08, 2016

Excellent!!!!!!!!!!!! Jessie is always so pleasant, she makes sure I'm taking care of in a timely fashion. She is definitely the reason I return. Excellent, professional cu More

by Meme
Recommend Dealer
Yes
Employees Worked With
Jessie
November 18, 2015

Car Purchase It was a very pleasant experience working with all of the people at this Chatham Park Lexus. My sales people (2) were very knowledge, professional and More

by Steelerfan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Jones, Peter Foster
November 06, 2015

Great experience buying my grown up car! I owned a 2003 Lexus ES300, original, and loved it. When I decided to buy newer, I found the car, the dealership and the best sales consultant, Chris More

by J Pollak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nichols and Al Chester
September 29, 2015

Great experience ~ see Peter Foster This was my third Lexus purchase! All are still on the road and in amazingly great condition. We were given top notch attention while shopping for o More

by Tybeegurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Foster
September 23, 2015

Treat you like family! My experience at Chatham Parkway Lexus was nothing short of a pleasure. Peter Foster went above and beyond the call of duty! Even with close to no cre More

by nardo660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Foster
September 12, 2015

The best in Savannah We have purchased three cars from this dealer, with absolutely no problems. The service is outstanding. Jessica Craig has been so easy to deal with w More

by thedivmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Craig
June 10, 2015

Excellent Customer Service!! On June 9,2015, I requested and received an oil change appointment. My service consultant (Jessica Craig) was "top notch" and expedited the service ap More

by Butler2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Craig
April 09, 2015

Jessica Craig Jessica was super attentive even though my repair issue was not an hugely expensive deal. Kept me appraised on progress well. Customer care was quit More

by CWoldlexusguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Craig
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