Chatham Parkway Toyota

Brittany was great from the start to finish. They did not have a Toyota Tacoma but they were able to deliver from another location. I tried it and I loved the truck so much but we were not able to close a de have a Toyota Tacoma but they were able to deliver from another location. I tried it and I loved the truck so much but we were not able to close a deal on Saturday night. But Brittany continued keeping in touch with me over the weekend and told me their counteroffer on Monday morning. It was almost close to what I wanted for that Truck and it was a very good deal so I went ahead to seal the deal! If it was not for Brittany, I would not have gotten this beautiful Toyota Tacoma. Thank you, Brittany! More

This is our 6th Toyota; 3 highlanders; 3 Lexus. We went to ChathamParkway Toyota(CP) as a result of a very bad sales experience at Savannah Toyota. Went to CP on 12/2. Louise(Ithink his name is correct? to ChathamParkway Toyota(CP) as a result of a very bad sales experience at Savannah Toyota. Went to CP on 12/2. Louise(Ithink his name is correct?-Marine from Miami) was excellent explaining the car and working with wife driving. Put deposit on 12/3 for car arrival 12/16. Sale process was easy as we knew what we wanted. They thru a few BS requirements in the bid--N2 and was told it doesn't leak as fast(I laughed at them)--BS and the earths atmosphere is 78% N2. + window tinting, etc. There were still 3 or 4 handoffs to different people--drive car, answer questions, put bid together. Since we wanted the car to be delivered on 12/16 , I did not even negotiate the MSRP as I usually do. We felt good --suggestion ::::::handoffs create problems. Appointment for 12/17 canceled as the crossbars had not arrived.(Did someone forget to order--two weeks for such a simple item seems about 12 days too long, Required 4 hrs to get car on the way. Had two more handoffs explaining multimedia console. Back in the office to sign a bunch of documents. Spent 1/2 hr figuring out how and when to fix the scratched on the rear---did no one notice this?????????- and this should have been fixed before we saw the car. The service manager and Robert Campbell were very thorough and patient with my wife trying to figure out how and when to fix the scratch, As our Friday appointment was cancelled, and with no paintshop on Saturday---the crossbar delay created our inability to get the scratch fixed while we spent 4 hrs at the dealer. One issue causing two new issues. Then Waited 40 min sitting on my thumbs waiting for finance and then he had to input our data--should have been done earlier. Then he springs an extended warranty pitch before we have to sign about 20 documents. I was so worn out, I just signed to get home before midnight. I could have reviewed the warranty any time over the past two weeks. We also could have completed the multimedia details while we were waiting for finance. Total f---ing disorganized fiasco. Had to go back to the car to finish the multimedia info, wires, bluetooth, etc--with Brittany.5*. Our next car will time organized and will be less than half what we just experienced More

Very helpful and friendly. Got me the deal I wanted and with a quickness. Pleasure doing business with him. Would recommend to a friend or coworker. with a quickness. Pleasure doing business with him. Would recommend to a friend or coworker. More

The service was quick without delay. The service advisor is a ray of sunshine during these turbulent times. She’s courteous and exhibits a high degree of professionalism. is a ray of sunshine during these turbulent times. She’s courteous and exhibits a high degree of professionalism. More

The staff was very friendly and the process was made very simple. The atmosphere was comfortable and everyone was very understanding and accommodating. If I lived closer to their location I would happily p simple. The atmosphere was comfortable and everyone was very understanding and accommodating. If I lived closer to their location I would happily purchase there regularly. More

I had a really great experience buying my car. Salesperson Jesse Johnson was awesome! Great deal on my car. Kristen also arranged to have me picked up from Hinesville, so that I could purchase Salesperson Jesse Johnson was awesome! Great deal on my car. Kristen also arranged to have me picked up from Hinesville, so that I could purchase my car. The staff was very patient with me and I really appreciate it. Thank you so much! More

Terrible, no communication at all. I waited for 4 Terrible, no communication at all. I waited for 4 hours and finally get an answer that we are waiting on Toyota to make a decision. I asked for Terrible, no communication at all. I waited for 4 hours and finally get an answer that we are waiting on Toyota to make a decision. I asked for a complimentary rental and was denied. Finally spoke to the service manager and he finally caved in and got a rental for me. Love your sales people but service is terrible. . More

Vehicle written up and taken in virtually immediately !!!!! Very close to my home, Ms Tiesha Holmes is an asset, made my visit very comfortable !!!!!! The coupon work I had done to my vehicle was cost- !!!!! Very close to my home, Ms Tiesha Holmes is an asset, made my visit very comfortable !!!!!! The coupon work I had done to my vehicle was cost-saving. I most definitely will visit CPT again !!! More

The Chatham Toyota Service Department staff has always been very attentive, helpful and calls with reminders when necessary. Ms. Tiesha Holmes has been working with me for my past several service checks been very attentive, helpful and calls with reminders when necessary. Ms. Tiesha Holmes has been working with me for my past several service checks and is honest, courteous, attentive and very friendly. I have had a Toyota for the past 14 years and wouldn't change Chatham Toyota Services. More

Found a great vehicle that my son loves at a great price and got to work with great people throughout the process. Thanks, Davon and team! and got to work with great people throughout the process. Thanks, Davon and team! More