Chatham Parkway Toyota

Poor communication I made an appt for Thursday to get a brake adjust and wait for my truck. Got to Elijah who asked me to leave it. He was told I needed it back by 12 to I made an appt for Thursday to get a brake adjust and wait for my truck. Got to Elijah who asked me to leave it. He was told I needed it back by 12 to go out pug town. “No problem” Called starting at 11 “we’ll send a message to Elijah” Called back and asked for courtesy ride to the dealership. Got there at 12:10. No Elijah he was off. Young women eating her lunch gave me my receipt for brake cleaning at no charge. Poor communication. Also you can’t see your Toyota sign for the tree. Won’t be back. I inconvenienced other people by leaving the truck. Even asked if I should reschedule. More

Customer Service Jaide Livingston was simply amazing as my representative. She kept me informed as my vehicle was getting new tires. She was very professional and resp Jaide Livingston was simply amazing as my representative. She kept me informed as my vehicle was getting new tires. She was very professional and respectful. And because of Jaide Livingston I will continue to take my vehicle to Chatham Parkway Toyota. More

Unprofessional Drove 16 hours to get recall repair performed on daughters car only to find out parts had not been ordered. This after 3 calls to dealership to set up Drove 16 hours to get recall repair performed on daughters car only to find out parts had not been ordered. This after 3 calls to dealership to set up appointment and make sure parts were ordered and on site. Was told everything was there and ready. It wasn't. Avoid this dealership for any service needs. Dishonest and frustrating. Brian the service advisor was apologetic and professional. He was the only bright spot in a dark and frustrating experience. More

Oil and Alignment Customer service was excellent from the time I arrived. I made an appointment at the last minute and they were able to work me in. Look forward to doi Customer service was excellent from the time I arrived. I made an appointment at the last minute and they were able to work me in. Look forward to doing business again when the time arrives. More

Always satisfied. Highly recommended. My experiences are always great.No complaints. The staff is always friendly courteous and very helpful. The service is really good. Usually you a My experiences are always great.No complaints. The staff is always friendly courteous and very helpful. The service is really good. Usually you are in and out pretty fast. More

Just wonderful service I gave the service 5 stars, because the crew is worth it. Mrs. Ali Parker is just so nice and friendly. And I just love the car wash and vacuum part. I gave the service 5 stars, because the crew is worth it. Mrs. Ali Parker is just so nice and friendly. And I just love the car wash and vacuum part. I thank you all so much! More

Very nice sales rep. Glad he was a rep to help buy my car Because of the sales rep. Don't like to be talked to like I'm a idiot. This young man didnt. Did his best. Answered my questions. And showed all the t Because of the sales rep. Don't like to be talked to like I'm a idiot. This young man didnt. Did his best. Answered my questions. And showed all the things that helped me make a decision to purchase this car. More

Courteous straight forward professional good follow up after The title is my review. Very friendly Courteous straight forward professional good follow up after The sale. Finance went smooth. Would recommend t The title is my review. Very friendly Courteous straight forward professional good follow up after The sale. Finance went smooth. Would recommend to others. Yep More

Thanks Taurus at Chatham Park Toyota! My husband and I bought a used Toyota Prius last week from Taurus. We had been looking for a used car for quite a while and happened to stop at Chath My husband and I bought a used Toyota Prius last week from Taurus. We had been looking for a used car for quite a while and happened to stop at Chatham Parkway Toyota before we went to the Subaru dealer. Taurus was professional, helpful and more than anything, knowledgeable about our 2013 Prius V. And most of all...he wasn't pushy; which is what we had encountered at most other dealerships. Chatham Parkway Toyota - you have a "gem" of an employee! Thanks Taurus, you made us very happy! More

best dealship best customer service, best deals on cars, i recommend everyone should go there. they will work every thing out with you, and anything else if you had best customer service, best deals on cars, i recommend everyone should go there. they will work every thing out with you, and anything else if you had problems. More