Chatham Parkway Toyota - Service Center

This has to be the worst customer service experience I have ever had in my 32 years of being in customer service! Had my truck towed there and was told they would take a look at it that afternoon. I arri have ever had in my 32 years of being in customer service! Had my truck towed there and was told they would take a look at it that afternoon. I arrived with my wife at around 5:30 pm. When we walked in no one spoke or acknowledged us. We waited 5-10 m8nutes before anyone said anything. Then the service rep was talking so much until she didn5 hear a word I said. Told her the same thing and she kept telling me what she thought. My instructions were to troubleshoot and call me as soon as I walked out the door she called and wanted to change a part. Wow really and it wasnt to correct the issue. At qny rate I towed the vehicle to another dealer. This Service Department is terrible. More

The appointment was easy to make and I was in and out on the time that was promised. 3 for 1 tire sales are great. They even washed my car the time that was promised. 3 for 1 tire sales are great. They even washed my car More