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Checkered Flag Jaguar - Land Rover
Virginia Beach, VA
At Checkered Flag Auto Group, we’ve been providing drivers in Norfolk, Chesapeake, Portsmouth, Newport News, and Hampton with first-rate vehicles and services since 1964. In the 50+ years that have passed since then, we’ve expanded our vision of service to over 10 different dealerships in the area. We’ve done this all without compromising our vision and mission, because we know it’s our commitment to excellence that has allowed us to reach the level of success we’ve been fortunate enough to achieve.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 17, 2020
"WISH NEGATIVE STARS WERE AVAILABLE. My wife took our..."
- Jeffm350WISH NEGATIVE STARS WERE AVAILABLE. My wife took our vehicle in for a problem with the infotainment system. They kept our car for 5 mos. We finally had to get our attorney involved to get them to get it back to us. This is the most aggregiouse offense of many. If you prepaid purchase a maint plan keep your records! They charged us roughly $500 for an oil change. We had to prove we had the plan and are now jumping through hoops to get our money back. RUN from "Crooked Flag" i could go on and on. The guys that shuttle cars to clients are the only ones I can commend.
Read MoreEmployees Worked With
September 24, 2020
"INCOMPETENT service dept... brought in my one year old..."
- katherineforrest1INCOMPETENT service dept... brought in my one year old Range Rover for the 2nd routine service check up (I special ordered the car from them)...they have changed their entire service department... not only were they inept, they didn’t respond to one of my phone calls. My coolant level was low, and I had no washer fluid. My car is still running rough and they couldn’t find the rattle I asked them to find.
Read MoreEmployees Worked With
Amanda (manager) and Damian
May 13, 2020
"Worst Dealership on so many levels"
- GmarksI purchased a Land Rover from Checkered Flag and 3 days after driving off the lot, the infotainment system went out. That was 19 months ago. The problem continued off and on during that entire time until finally it went out completely. On January 6, 2020 my vehicle went into service at Checkered Flag and stayed there for over 4 months. I had to continue to make monthly payments on a vehicle that I didn't lay my eyes on in over 4 months. I received ONE return phone call from the service manager, Amanda Hayslett, in those 4 months at which time she said, "I don't know what you expect me to do for you." I called, I emailed, I begged - not one member of service or management would extend even the courtesy of a call. After over 4 months, I received a text message from a service rep telling me my vehicle was ready and to come pick it up. I would not recommend this dealership to ANYONE.
Read MoreEmployees Worked With
I would have to look on the website to even know the name of General Manager because I never worked with anyone in management.
Dealership Inventory (67 Vehicles)
Photos & Amenities
- Complimentary Service Valet
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
