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Land Rover Virginia Beach

Virginia Beach, VA

3.4
400 Reviews

3033 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 400 reviews

July 24, 2024

My experience purchasing a CPO Jaguar F-Pace, has been a mix of both abhorrent and great. My first sales person Garrett, literally told me to go buy a competitor’s car when I asked if they negotiated on ad More

by Mgelito
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Garrett, Reggie, Charisse, Faith, Collin
February 25, 2024

My automobile was serviced on February 16th, 2024, for an oil change and to address a coolant leak. The service was prompt and offered at a fair price. Charlie Bacs, the service consultant, demonstrated prof More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bacs
January 29, 2024

Today, January 29, 2024, I took my 2020 Jaguar E-Pace to the dealer for a FOB programming. David took care of my problem and the entire experience was outstanding. Everyone that I interacted with was polite More

by tudora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
July 24, 2023

Just limped my car to the body shop after a car accident. Was told by the horribly rude female that I didn't have an appointment and couldn't leave it there either. Why would I buy another Jaguar. Service su More

by nursenoway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She did not give her name
June 09, 2023

These reviews must have been edited because no way it’s a 5 when they have new warrantied vehicles waiting for weeks and months for parts. The defender 130 is riddled with problems with no end in site. Have More

by Tsurf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike Wood
Jun 13, 2023 -

Land Rover Virginia Beach responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Carter - General Manager - curt.carter@checkeredflag.com - 757-490-1111 Ext. 5464

November 09, 2022

The dealership has had my vehicle for 7 days and just today when I called they asked for details of what the issues are. I filled out details of the issues on their emailed form that they apparently ha More

by dinsun71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Fox
Nov 14, 2022 -

Land Rover Virginia Beach responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Checkered Flag Audi does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464

July 01, 2022

My name is Shenita. My sales person at Checkered Flag Range Rover was MIKA IIDA. She is one of the best sales persons I’ve worked with ever!!! Her personality is very More

by shenita_rawls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKA IIDA, Mike Allen
Jul 07, 2022 -

Land Rover Virginia Beach responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464

June 09, 2022

No a good place to take you car for service. Not even an oil change.. They did not do something and my car began to knock and give me some real issues that frighten me. Took it back no one will More

by Lincoln Trice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Servic Manager
Jun 13, 2022 -

Land Rover Virginia Beach responded

Lincoln, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464

March 17, 2022

Totally incompetent back office. Doesn't know how to deal with out of state transactions More

by fesanford70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Wood
February 16, 2022

Worst sales team I’ve ever experienced, Will be forced to drive to Richmond for my next Range Rover. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter Nolan
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