Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Land Rover Virginia Beach
Virginia Beach, VA
399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 399 reviews
February 25, 2024
My automobile was serviced on February 16th, 2024, for an oil change and to address a coolant leak. The service was prompt and offered at a fair price. Charlie Bacs, the service consultant, demonstrated prof oil change and to address a coolant leak. The service was prompt and offered at a fair price. Charlie Bacs, the service consultant, demonstrated professionalism, transparency, and honesty. Rarely do I feel at ease while visiting a dealership, as I usually sense someone attempting to use or take advantage of me. Thank you, Charlie, for your support and assistance! More
by Manny
Employees Worked With
Charlie Bacs
Helpful January 29, 2024
Today, January 29, 2024, I took my 2020 Jaguar E-Pace to the dealer for a FOB programming. David took care of my problem and the entire experience was outstanding. Everyone that I interacted with was polite the dealer for a FOB programming. David took care of my problem and the entire experience was outstanding. Everyone that I interacted with was polite, professional, ready to help. Tudor Petre More
by tudora
Employees Worked With
David
July 24, 2023
Just limped my car to the body shop after a car accident. Was told by the horribly rude female that I didn't have an appointment and couldn't leave it there either. Why would I buy another Jaguar. Service su Was told by the horribly rude female that I didn't have an appointment and couldn't leave it there either. Why would I buy another Jaguar. Service sucks, body shop suck. Never again. More
by nursenoway
Employees Worked With
She did not give her name
June 09, 2023
These reviews must have been edited because no way it’s a 5 when they have new warrantied vehicles waiting for weeks and months for parts. The defender 130 is riddled with problems with no end in site. Have 5 when they have new warrantied vehicles waiting for weeks and months for parts. The defender 130 is riddled with problems with no end in site. Have new defender with leaky radiator, no parts, fuses popping taking it out of 4 wheel drive….. buyer beware. If you buy one, just not this dealership because it’s too small. Bigger dealerships stock parts. Dealers don’t share parts with one another. In other words but a Lexus. This Land Rover dealership sold me 2 since this purchase. More
by Tsurf
Employees Worked With
Mike Wood
November 09, 2022
The dealership has had my vehicle for 7 days and just today when I called they asked for details of what the issues are. I filled out details of the issues on their emailed form that they apparently ha today when I called they asked for details of what the issues are. I filled out details of the issues on their emailed form that they apparently haven't read. No updates, no loaner , no information , no call back and not ETA on when the work will be completed. They also failed to see that this is the second time my vehicle has been in the shop for this same exact reasons. (grinding noise when turning the wheel & seats not folding down on 2nd row drivers side and seat folding down on it's own when opening car door on 2nd row passenger side.) More
by dinsun71
Employees Worked With
Charlie Fox
July 01, 2022
My name is Shenita. My sales person at Checkered Flag Range Rover was MIKA IIDA. She is one of the best sales persons I’ve worked with ever!!! Her personality is very My sales person at Checkered Flag Range Rover was MIKA IIDA. She is one of the best sales persons I’ve worked with ever!!! Her personality is very beautiful.. She’s a wonderful listener, she’s highly intelligent, shes a hard worker, snd she’s very thoughtful, And she always aims to please her customer. She wrote out the red carpet for me and she treated me like royalty. Her patients impressive errands got me into my ultimate dream vehicle; a Range Rover HSE-supercharged. She surprised me by presenting my beautiful vehicle as a wrapped gift with a bow. She presented me with flowers and a beautiful card. I spoke with her immediate manager and the GM and explained to them how please I am with her. I will continue to make purchases directly from her. She deserves a huge pay raise from Checkered Flag”s corporate officeShe presented me with flowers and a beautiful card. She cares about her customers and her concerns for your needs are very genuine and sincere. Mika U Are the BEST. I pray that God continues to bless you and make all of your dreams come true the same way he use you to make my dream come true!!!! ❤️🙏😘🥰 More
by shenita_rawls
Employees Worked With
MIKA IIDA, Mike Allen
June 09, 2022
No a good place to take you car for service. Not even an oil change.. They did not do something and my car began to knock and give me some real issues that frighten me. Took it back no one will Not even an oil change.. They did not do something and my car began to knock and give me some real issues that frighten me. Took it back no one will answer me or call me back as my vehicle has been sitting for 5 days. More
by Lincoln Trice
Employees Worked With
Servic Manager
January 28, 2022
Bought a convertible envoque. In sept Was told by first Bought a convertible envoque. In sept Was told by first salesman that it was certified pre owned. Now while trying to get a power train issue fixe Bought a convertible envoque. In sept Was told by first salesman that it was certified pre owned. Now while trying to get a power train issue fixed in knoxville Land Rover I am told that it was not CPO. A third party warranty was issued from seller/dealership Checkered Flag I’m not really happy with customer service and I am having to deal with trying to get it worked on and prob gonna have to pay for it as well. More
by Gregslawn1
Employees Worked With
Arin Bejaman.
