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Chenoweth Ford

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4 Lifetime Reviews

Rte 50 E, Clarksburg, West Virginia 26301 Directions
Sales: (888) 871-1583

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4 Reviews of Chenoweth Ford

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October 15, 2014

"Car repair!!"

- arianne.okola

Recently had my Kia Sorrento in for bodywork ( oct.2014) Sherri in the service dept. was wonderful and the work done was exceptional! Their prices are extremely reasonable and as a hard working person I appreciated this most of all!! As an aside ,The service dept. manager Jeff was very personable and it was nice to have initially been introduced to him!

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Recommend Dealer
Yes
Employees Worked With
Sherri and Jeff( head of serv)
December 31, 2013

"Do Not Purchase from Chenoweth ... There is NO SERVICE..."

- stefanie.hurst.7

Do Not Purchase from Chenoweth ... There is NO SERVICE after the sale. We purchase a 2014 Ford Fusion and had an awful experience after the sale . The salesman, sales manager and service manager were condescending after the sale repeatedly making reference to the fact that we purchased on a discount plan offered by Ford Motor Company. Regardless of that we still decided to spend our hard earned money there, but will never make that mistake in the future. We were going to purchase another new vehicle, trading the Fusion, however they refused to work with us in any way. Therefore, after dealing with Ford Motor Company on a higher level we went to another dealership where we received excellent customer service. Chenoweth Ford should be ashamed and Ford Motor Company should also be ashamed to be represented in such a manner.

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Recommend Dealer
No
Employees Worked With
Sales Manager, Service Manager
September 05, 2012

"The overall visit was OK however, after I bought the..."

- lcmartin518

The overall visit was OK however, after I bought the vehicle, I took it home to learn all the different accessories that the truck had. My main concern when buying the truck was fuel economy. The salesman did not provide any additional guidance on the vehicle unless I asked specifically. I had to learn how to put the step down on the tail gate and I didn't even know that it had power adjusting break and gas pedals until I started looking through the book. I still don't know what gears in the rear that it has, I believe 3.73? I ended up with the wrong set of extra keys. Also, the previous owners paperwork containing his personnel information was left in the truck. I blame that on him, however, I would think the dealership would take a little pride in protecting the customers information when detailing the vehicle.

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Recommend Dealer
Yes
Employees Worked With
Jr
November 16, 2011

"Had 100k service performed on F-150. $800+. After..."

- sparkyone

Had 100k service performed on F-150. $800+. After service transmission leaked. Had no leaks prior to service. Cost another $180 to get leak repaired. Have had no luck with service here. Oil change, drain plug left loose. Leaked oil out. Tire rotation got truck back with 2 missing lug nuts. Took 6 weeks to get new lug nuts. Never have your vehicle serviced here unless you are wanting to buy a new one. Seem like they are trying to destroy my truck.

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Recommend Dealer
Yes
Employees Worked With
Mark Peoscek
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