Cherokee County Nissan

My granddaughter and I came to Nissan to look at some vehicles. We were pleasantly surprised not only by the customer service, but the selection of cars. Tony Caraballo went above and beyond to take care vehicles. We were pleasantly surprised not only by the customer service, but the selection of cars. Tony Caraballo went above and beyond to take care of us. I highly recommend Cherokee County Nissan. More

Prompt and Professional Service! Everyone was very helpful. I highly recommend this dealership. Thanks again! Everyone was very helpful. I highly recommend this dealership. Thanks again! More

Everyone was very friendly and helpful. I would definitely recommend the dealership to anyone. Our salesman was excellent! I would definitely recommend the dealership to anyone. Our salesman was excellent! More

Patient, kind, fair, accommodating. Salesperson, Al is exceptional. Finance manager Juan is the best! Entire staff makes you feel welcome and everyone went above and beyond to assist us Salesperson, Al is exceptional. Finance manager Juan is the best! Entire staff makes you feel welcome and everyone went above and beyond to assist us! We bought not just one new vehicle but 2!!! More

Great experience with the Service Department. Listened to my descriptions of what was wrong and offered some suggestions. Took the car in, went on a test drive, found and fixed the problem. Listened to my descriptions of what was wrong and offered some suggestions. Took the car in, went on a test drive, found and fixed the problem. More

My sales person, josh crane, was informative, funny and professional. I had a very pleasant experience professional. I had a very pleasant experience More

Great service! Got the job done without trying to pressure me into doing anything else Got the job done without trying to pressure me into doing anything else More

Great customer experience. Work hard to get you in a new car that you will love Work hard to get you in a new car that you will love More

When car was purchased we were told that the car had a maintenance plan and oil changes would be free. There has always been a question of that when we brought the car in for service but we were under the maintenance plan and oil changes would be free. There has always been a question of that when we brought the car in for service but we were under the impression that all was okay and we'd not had to pay for an oil change. This visit we were told that the work was completed and the charge was $74 and there was no maintenance plan and we were at a point that it could no longer be free. That was upsetting to be told after the work had already been done. I would have liked to have been told before the work was done. I'd also like the finance manager to explain why we were told we had a maintenance plan and now there doesn't seem to be one in the system. I remember asking if it could be taken off the price of the car because it wasn't needed. I was told no and that oil changes would be covered. We've bought 2 vehicles from you but doubt we'll ever come back due to the service department being so unprofessional and shady. I'd had an issue with my frontier as well in the service dept but thought the car would still be okay to take for the free oil changes which are no longer free. I told the service writer we wouldn't be back to which he replied " That's fine". I will also be referring all who I know to other dealers as well. Sutherlin Nissan just lost a lot over an oil change. Way to do business. I also contacted the Better Business Bureau. More

Clean shop, organized and always provides feedback during your wait about progress. One item that can make the service area better, clean each vehicle after it was worked on. Mechanics should wipe down dirty your wait about progress. One item that can make the service area better, clean each vehicle after it was worked on. Mechanics should wipe down dirty finger prints on hood, engine area, door they used to drive car or truck. More