Cherokee County Toyota

Best Dealership I Have Ever Been To Both of my experiences were great here! I first came in when the 2018 Camry came out and did a test drive, unfortunately, I could not fit it into my b Both of my experiences were great here! I first came in when the 2018 Camry came out and did a test drive, unfortunately, I could not fit it into my budget. I did meet a wonderful employee (they all are) named Tony that recommended me not to purchase a car. I waited almost two years and finally came back to get the XSE I've always wanted. It didn't work out again because of interest, but I found another car I've also had into consideration. A Camry SE with all options besides the sunroof which I thought it had. The SE didn't fit with interest either and I had some negative equity. We went back and forth for a while, but I never backed down. They both say the same line, "Don't jump up for joy and give me a hug." which I thought was pretty funny. They came back with an offer I just couldn't deny. They offered to pay off 97% of my loan, eliminating all negative equity. I left with the car I've wanted forever and I could not be more happy. Garret did an amazing job and he was very funny. This experience has truly changed my car buying experience. I will gladly come back if I need any new Toyotas. Their used selection is great as well. Fastest and least stressful visit ever at a dealership. More

Manager and finance guy are all fuc*** Manager very rude and finance guy doesnt listen and wont approve u unleds he wants too.i had all infor.he needed for that rebate but he would not give Manager very rude and finance guy doesnt listen and wont approve u unleds he wants too.i had all infor.he needed for that rebate but he would not give it to me!!odd he wanted me to go another way and not get the rebate. Only thing i feel bad about the salesman was great.i liked him and he did a great job bit brcause of manager and finance guy he lost out on commission. Dont waste your time there.now i know why it was kinda slow compared to other dealerships ive been too. Owner needs to go and retrain all higher ups. More

Trust them with my best friend and sister .. My sister (from out of state) needed a very particular truck that CCT had. Being in the luxury car business myself, I was naturally concerned about th My sister (from out of state) needed a very particular truck that CCT had. Being in the luxury car business myself, I was naturally concerned about the quality and the transparency of the process. I secured the vehicle and their assurances that they would take car of my sister (I could not be there when she arrived the next day). Long story short, the process was seamless, efficient, and honest. Daniel and Dudley are gentlemen and professionals. Charles More

Very Rude General Manager I stopped by to the showroom after having a long discussion with sales team. They refused to provide the vehicle delivery on the same day owing to so I stopped by to the showroom after having a long discussion with sales team. They refused to provide the vehicle delivery on the same day owing to some issues with my credit score even though I didn't chose them for financing. I had a pre approved loan. they didn't consider and made some diplomatic comments about my race. It's really pathetic to see such dealership still exists in Georgia More

Went in for oil change and check engine light I recently had a check engine light on my 2007 Toyota Corolla took it to the Cherokee County Toyota service center. They ran diagnostics, said I neede I recently had a check engine light on my 2007 Toyota Corolla took it to the Cherokee County Toyota service center. They ran diagnostics, said I needed a sensor replaced but I also needed a ton of other things that didn't show in their diagnostic tests. So they ordered the part I took car back and they fixed the sensor and drove about 15 miles and the check engine light came back on. So Andi told me to bring the car back. Well you know its not easy to take a day off work to take the car back and back. But I did take it back and they told me that another sensor was bad. The other sensor had already been fixed bu Andi kept saying that it was aftermarket. So they quoted me $ 544.00 to repair that sensor. And this diagnostic test cost me $ 66.00 but they would credit that if I let them repair within 90 days. I knew the other sensor had already been fixed. I bought one of the little car diagnostic thing from Walgreens, and guess what the sensor that they wanted me to fix for $ 544 showed no errors. You know do they see women coming and think we are stupid ? Why didn't the service guy just clear the check engine light and do the right thing. Because then he wouldn't have a pay check, But I would rather be honest !!!! More

Fraud be aware when buying new car Fraud be aware! Make sure to read every paper and the amount before you sign. During purchase i strictly declined 100k additional warranty. Finance g Fraud be aware! Make sure to read every paper and the amount before you sign. During purchase i strictly declined 100k additional warranty. Finance guy said ok & gave me bunch of paper to sign; which i signed without reading. After a month i get the bill with extra $1800. Then i started looking into the papers and apparently finance guy sneeked in the 100K warranty which i had declined. Don't trust what they say, make sure to read all the documents before signing. More

Service Department False Claims (Service Department) Went in to have my tires rotated and they said I needed roughly $3000 of work on my Tacoma. I had my regular mechanic look at it (Service Department) Went in to have my tires rotated and they said I needed roughly $3000 of work on my Tacoma. I had my regular mechanic look at it and he said that it didnt need anything! Not even the breaks they said it needed! He said I had over 50% left on them. He also said that he has seen several instances of this same thing coming from this service center lately. If you need work here....GET A SECOND OPINION! More

A Loyal Customer I have been to Cherokee Toyota many times. Every time I have left satisfied. They have not used high-pressure sales tactics. They were straight-forwa I have been to Cherokee Toyota many times. Every time I have left satisfied. They have not used high-pressure sales tactics. They were straight-forward and laid-back. I have ended up buying two different cars from them and am probably going to buy a third. More

I was told by salesperson I should buy a Ford!! Have been a loyal Toyota customer for 20 years have purchased a minimum of 10-12 vehicles between my husband and 2 children have always used Cobb Co o Have been a loyal Toyota customer for 20 years have purchased a minimum of 10-12 vehicles between my husband and 2 children have always used Cobb Co or Cherokee which are same owners....All I can say is they just lost a loyal customer, I will never go back More

Not ethical I had repairs performed several week and half ago. When I was on my way home I noticed that my radio had a bad reception, but thought there was just I had repairs performed several week and half ago. When I was on my way home I noticed that my radio had a bad reception, but thought there was just some interference in the area and I was heading to a remote area where I live. I went straight home from the dealership. The next morning I noticed that my antenna was broken off and the base of the antenna was cracked like it had be hit with something very hard. My husband asked me several times over the course of a week or so if I had called the dealership to tell them about it. I am a CPA and Controller for a small company and I barely have time to eat during the day at work. When I finally called, they said I could bring it down and they would see if they could help us out. Since I would have to take time off work, I point blank asked if they were going to fix this and did not expect to be charged. The lady in repairs insinuated that my account was suspicious since I had waited so long to call and that they didn't know what they could do for me since the shop foreman had no knowledge of any issue that could have caused my antenna to break off. Never go there again!!! More