Cherry Hill Jeep RAM Dodge Chrysler

My husband bought a Jeep Cherokee from this dealership and I became jealous and wanted one for myself. So couple months later I went in and got my wrangler ❤️. April was our salesperson and she is absolut and I became jealous and wanted one for myself. So couple months later I went in and got my wrangler ❤️. April was our salesperson and she is absolutely amazing! She was honest,helpful,knew every answer to all of my questions, and made our purchase quick and easy. Highly recommend April. I also recommend Jason as well my husband went through Jason for his purchase and was very pleased! From now on we will be using this dealership! 10/10 More

Amazing experience!!!I will always go back.The staff was Amazing experience!!! I will always go back.The staff was professional and so kind.Best price also!!! Amazing experience!!! I will always go back.The staff was professional and so kind.Best price also!!! More

Love the sales and service at Cherry Hill Dodge. I have purchased two cars from them and it was hassle-free. Service technicians are on point, knowledgeable and have provided fast service. Highly recommen purchased two cars from them and it was hassle-free. Service technicians are on point, knowledgeable and have provided fast service. Highly recommend Cherry Hill Dodge for your next car and your service needs! More

Traded in our Durango for the New Jeep Grand Cherokee L. Jerry Cronk was very Knowledgeable about their products and made our shopping experience awesome. Jerry Cronk was very Knowledgeable about their products and made our shopping experience awesome. More

Great salesperson and even better guy,everyone at the dealer was extremely friendly n personable even the people that weren’t associated with the sale of my truck,love the truck and love how fast they go dealer was extremely friendly n personable even the people that weren’t associated with the sale of my truck,love the truck and love how fast they got it done,ty cherry hill dodge More

Great place with energy from staffs. Jerry was great, explaining all questions I have asked about the vehicle. Great experience through out the entire processes. explaining all questions I have asked about the vehicle. Great experience through out the entire processes. More

Had me pick up and pay $1760 while still waiting on part, then their employee crashed my vehicle into another while bringing from the lot, smashing entire passenger side, refused to give loaner to drive home then their employee crashed my vehicle into another while bringing from the lot, smashing entire passenger side, refused to give loaner to drive home today “because it’s Friday at 4:15pm”! Told me not to call police because they won’t get involved on private property - police later told me that is “absolutely false”! More

We are very happy with our new car. And very happy with the service we received from Cherry Hill Dodge Jeep Dealer. And our sincere thanks to Jerry Cronk for helping us in every possible. the service we received from Cherry Hill Dodge Jeep Dealer. And our sincere thanks to Jerry Cronk for helping us in every possible. More

This was our first time leading a vehicle, so needless to say we were nervous. But I would have to admit after five minutes speaking with Jerry we felt at ease and knew that this was no ordinary car salesman say we were nervous. But I would have to admit after five minutes speaking with Jerry we felt at ease and knew that this was no ordinary car salesman. Jerry was up front and informative, he listened to what we wanted and delivered. Couldn’t be happier with our new truck! More

The service here is nothing short of horrendous. I noticed my temperature gauge was fluctuating every once in a while when driving. In an effort to be proactive, I took it to my local mechanic who che noticed my temperature gauge was fluctuating every once in a while when driving. In an effort to be proactive, I took it to my local mechanic who checked for leaks, ran a pressure test & he said it might be the head gasket & that I would need to take it to a shop who worked with a machine shop. Eventually, after calling around I found that my only real option was to take it to the dealership. I called & had to wait a week to get an appointment. I dropped it off with the service rep Devon &, after 2 days of minimal communication, Devon called back to say that they took apart my head gasket & could not really see any issues that would warrant it getting replaced. I asked what they were recommending & he said that I could pay $2,300 to replace the head gasket but they did not think it was necessary at this time. He advised me to drive it around until I noticed it getting worse or happening more frequently. I figured I could trust the dealership & did not want to spend thousands of dollars for no real reason. Fast forward 3 months of minimal driving due to working from home and using my wife’s car primarily, I noticed that the temp gauge was starting to fluctuate even more often. I had been saving money each month knowing that there was going to be some more work done on the car in the near future & figured it was time to have the dealer look at the car again. I called &, just like last time, needed to wait a week for them take a look at the car. I dropped it off again with Devon who said they would take a look. This time they took it apart & said that they could see evidence where they should replace the head gasket. I was prepared for that & said I would like to get it fixed. However, here is where things took a turn. Instead of it being $2,300 like the last quote it suddenly was $2,900. Devon then started saying that he thinks “the engine might be warped” & that if the head gasket replacement doesn’t work then I would need a whole new engine which would cost $7,800 on top of the $2,900. I asked what makes them think that would be the case and he said this wasn’t any visible evidence but that it was a common issue. I then asked if it was so common why was there not a recall on the engine? He then said it was not that common, just that he had seen it happen a few times before. I asked if there was a potential to trade it in & look at a new car & he said there would be no trade in value since they knew about the head gasket issue, but also recommended that I take the car to another company that did not know about the issue and try to trade it in without disclosing it. I was a little shocked that my 6 year old car with only 80,000 miles on it was potentially worthless and in need of nearly $11,000 of work & that I was receiving further bad advice from Devon who was telling me to do the cheaper repair & try to pawn the issue off onto someone else, so I said I would need to talk it over with my wife before doing anything. After talking with my wife & realizing the fact that Devon had repeatedly given me bad advice, I decided I needed to talk to a manager for a resolution. I called on Wednesday and was told by someone in reception that Chris, the service manager, would give me a call back. By the end of the day I received no call. I called again the next day & said I was waiting for a call from Chris & the person I was speaking with said that he was on vacation & wouldn’t be back until next week. I said I had a serious issue & would like to talk with someone in management & they forwarded me to the sales manager. I got a voicemail & left a message which again was never returned. Friday morning I called again & eventually spoke with Ernie who said he would have the District manager call me back. I got a text from Devon who said Chris was the district manager and that he was on vacation. They continue to provide terrible service & are refusing to call me back all while holding my car hostage. My advice, stay far away from this dealer. They give bad advice and will rip you off. More