Cherry Hill Mitsubishi | Page 23

Worse experience ever My husband and I brought a car from the best car person who worked at the dealership about a year ago. It just too small for our family. So one day we My husband and I brought a car from the best car person who worked at the dealership about a year ago. It just too small for our family. So one day we decided after about of year of having it and on time payments we should trade it in. We went and requested the woman who sold us the car a year ago. They told us she no longer works there. So we had a different guy. He was very nice and we got into a car the same day. Only to call almost everyday to see when we could come on and sign final papers. They have us the run around. Then the perseon who sold of us the car had a baby. So we were now dealing with another guy. Still no papers to sign and it’s going on two weeks with the car. Finally after the 3 rd week they say come in to sign papers. We come in and they tell us. I don’t know how you and your husband got a loan before with y’all not having the same mailing address, but we have to change y’all address. So we did and had to wait until a new bank statement so my husband could bring in proof. It’s now a month with a temp tag and it’s expired at this point. I’ve gotten pulled over by the cops twice already. I have also called the dealership at this point asking what’s going on, because we now showed proof of residency and signed papers so what’s the wait now. A week went by, two weeks went by, then three weeks. Finally with constant calling and leaving messages. I finally talked to someone. Only for the sales guy to say. You have to call and do a final interview with the finance company. So I did that. Meanwhile my loan company for my old car never was paid so I’m now 72 days passed due on a car I didn’t have. So now it’s time for me to get a oil change and also an opportunity to ask what’s going on with my tags and registration. End result they took the car back and said that the loan they applied for has expired and they can’t apply for a new loan because I’m delinquent over 2 months on my car I traded in loan. I asked for my old car back and my down payment. I had to plea with my loan company so that I could push back my payments due to the dealership mess up. I also have to now wait to get another car because they destroyed my credit score with the constant inquiries and not paying off my other loan. Worse three months of my life. Don’t go there it’s not the same place I went to a year ago. More

Liars, Thief's, and Lemons If you want to waste time, be lied to, abandoned, forgotten about, treated like xxxx, hung up on, talked down to then this is the right dealrship for If you want to waste time, be lied to, abandoned, forgotten about, treated like xxxx, hung up on, talked down to then this is the right dealrship for you. More

Lease sale routine 4000 mile service Great g service very nice people to deal with !! Issue with very low miles at time of 4000 mile service ! Only 2000 miles since last oil change . Pro Great g service very nice people to deal with !! Issue with very low miles at time of 4000 mile service ! Only 2000 miles since last oil change . Problem resolved !!!! Thanks to great sales n service people. My wife n I were very pleased !!!!! More

This dealership traffics in misleading advertisements - I believe that a business should be above-board and ethical and should not have to resort to misleading scams to attract customers. Cherry Hill Mitsu I believe that a business should be above-board and ethical and should not have to resort to misleading scams to attract customers. Cherry Hill Mitsubishi reeks of unethical practices and in a million years, I would NEVER purchase anything from this dealership. The reason: we received a scratch-off mailer that indicated we had won $500.00. We read it several times and I did note in the small print, a sentence that seemed to suggest what I suspected - that even if it looked like we won $500.00 we may not have. So, I phoned the dealership and asked about the legitimacy of this mailing; I said, "you mean if I walk in someone is going to hand me $500.00?" The receptionist responded, "Come in, ask for the manager, he'll explain." Well, I went in and found that as I suspected, it was a scam. There were several other people there who had also wasted their time and were similarly inquiring about the $500.00 they thought they had won. While I waited for this so-called manager, I saw a pile of the same scratch off mailers that had been turned in. I looked through them - they all had the same number, all offering $500.00. The "manager" said that this was not illegal, and that their hope was to bring people into the dealership to buy a car. Whether this advertising scam did not cross legal boundaries is irrelevant to me - it was by any standard, unethical and misleading. The $25 Amazon card that they offer (which we are foregoing because basically the fine print makes you promise to become the recipient of an onslaught of mailed sales pitches) is a joke and certainly does not offset a sham business practice - sleazy is simply sleazy and this dealership is absolutely that. So, hopefully, they paid lots of money for the mailers and the return on their "investment" was paltry. This dealership should be ashamed of itself. More

the best in service thanks to alvin the service adviser this service department is the best they took good care of me thank you alvin i really can not say enough you are always good to me my car is perfect this service department is the best they took good care of me thank you alvin i really can not say enough you are always good to me my car is perfect because of you. i will keep on coming More

WORST THING I EVER DID WAS BUY A CAR HERE These guys are the worst. It's been years since I bought a car here and years since I sold that car. They keep mailing and calling me with offers to b These guys are the worst. It's been years since I bought a car here and years since I sold that car. They keep mailing and calling me with offers to buy my car back. I reported them to the better business bureau, twice! I emailed them. I found the guy who's name was on the letters on Facebook and wrote him too. I have emailed, called, threatened, and reported this company. I CANNOT GET THEM TO LEAVE ME ALONE. NEVER BUY FROM HERE. EVER. DON'T DO IT. YOU'LL HATE YOURSELF FOR YEARS AFTER. More

Fine. Employees are friendly and accommodating. They explained to me everything. I don’t have anything to say anymore. That’s it. But it took so long for t Employees are friendly and accommodating. They explained to me everything. I don’t have anything to say anymore. That’s it. But it took so long for them to do the paperwork’s. More

Excellent My Salesmen was Great,He made it happen for me. I would definitely recommend you guys ,I took my New Mitsubishi home and My Wife cried with tears of My Salesmen was Great,He made it happen for me. I would definitely recommend you guys ,I took my New Mitsubishi home and My Wife cried with tears of joy More

Service review I have purchased three cars from this dealer. The service department is great. Service reps get you in and out in a timely manner by appointment. I’ I have purchased three cars from this dealer. The service department is great. Service reps get you in and out in a timely manner by appointment. I’m very happy that I chose to do business with this dealership. More

GREAT SERVICE ELVIN, ART AND MIKE ARE AMAZING! THEY GO ABOVE AND BEYOND TO MAKE SURE ALL NEEDS ARE MET. I HAVE BEEN COMING HERE FOR YEARS AND WOULDN'T THINK OF GOIN ELVIN, ART AND MIKE ARE AMAZING! THEY GO ABOVE AND BEYOND TO MAKE SURE ALL NEEDS ARE MET. I HAVE BEEN COMING HERE FOR YEARS AND WOULDN'T THINK OF GOING ANYWHERE ELSE! I HIGHLY RECOMMEND. More