Cherry Hill Nissan

Experience was very good Mark was very courteous and helpful. Knowledgeable and very pleasant to work with went through everything step by step Rogue was ready when promised a Mark was very courteous and helpful. Knowledgeable and very pleasant to work with went through everything step by step Rogue was ready when promised and showed me around service department More

Thanks. Carmen was great thanks. We like both cars and my company is coming back for another. They are looking for a van sometime soon. Thanks again. Carmen was great thanks. We like both cars and my company is coming back for another. They are looking for a van sometime soon. Thanks again. More

Awesome experience! Purchased a 2019 Nissan Altima from a knowledgeable salesperson who had the patience of a saint. It took three visits to the dealership before I made Purchased a 2019 Nissan Altima from a knowledgeable salesperson who had the patience of a saint. It took three visits to the dealership before I made a decision and I never felt pressured to buy the car. The salesperson provided the information I needed to make an inform decision. I recommend Cherry Hill Nissan to my family and friends. More

Horrible experience I went in to look at a 2019 Pathfinder Platinum, I emailed my interest to the internet department and was given a lowest possible price of $41,245. W I went in to look at a 2019 Pathfinder Platinum, I emailed my interest to the internet department and was given a lowest possible price of $41,245. When I got to the dealership they wanted to sell me the same for $48,000, and, the vehicle I was interested in was not on the lot, even though I was told it is in stock. They valued my trade at $21,000 while other dealerships valued it at $23,500 despite their claims that they offer the highest trade in values. The dealership came up with a lease payment of $813 dollars per month and when asked how they came up with that there was no explanation. I felt like I was rushed in and out of the dealership and they had no want to deal with me. I asked for the dealer principal's email address so I could let him/her know how poorly I feel I was treated on 3 occasions with no response. More

Excellent Sales and Service Franklin was my sales person. The BEST sales person I have ever encountered. I wanted a GT-R and he found exactly what I wanted. Took care of my tra Franklin was my sales person. The BEST sales person I have ever encountered. I wanted a GT-R and he found exactly what I wanted. Took care of my trade in with any hassle. He took through out the dealership to meet everyone. I meet Dennis - my GT-R specific service adviser. It has been 2 years now and the service experience has been OUTSTANDING! Franklin continues to keep in touch. I would recommend this dealership to anyone wanting to buy a Nissan. More

Never received what I asked for I bought a used car from the dealership and asked for the owner's manual and a 2nd key which I was told would be no problem. Smiling while never inte I bought a used car from the dealership and asked for the owner's manual and a 2nd key which I was told would be no problem. Smiling while never intending on delivering. Luckily I got a decent deal and I love my car. The vehicles sell themselves and the follow up wasn't there. Other then that had an ok experience. More

Poor customer loyalty I’ve leased 3 cars/trucks. I returned for another lease because I was out of mileage. I was told my price range was unrealistic and no real negotiable I’ve leased 3 cars/trucks. I returned for another lease because I was out of mileage. I was told my price range was unrealistic and no real negotiable offer. Once I went to Burns Honda then a offer was given that was still higher than Burns and it did not make sense considering Nissan was supposed to forgive some payments and fees. Then I was offered the original deal I asked for a week prior after showing then I was negotiating with Burns Honda. I was told the offer was retracted because Mt Holly Nissan locked me into a Nissan Lease offer that I did not ask for because I went to Mt Holly for a certified preown truck not a lease. I was told that Nissan financial did not want to uphold Cherry Hill Nissans offer. This made me upset 1 finance company: 3leases later the dealers or financial institution took my customer loyalty as a bond. Instead 3 late payments and one unhonest dealer and another horrible negotiating dealer caused me to move on and lease through Burns Honda! If you want true customer service go to Burns! Ed Torres tried but he tired to late and Nissan financial costed him a loyal customer! More

Terrible Dealership I had a dispute over whether tire should be covered under warranty, when I told the service rep that I was going to dispute the charge he told me that I had a dispute over whether tire should be covered under warranty, when I told the service rep that I was going to dispute the charge he told me that he was going to put the defective tire back on! Good thing this dealership cares about your safety... I called Nissan Cooperate and they told me that I should get my money back but when they talked to the dealership they would not process the payment. (Good thing I have the conversation with Nissan Cooperate recorded.) I also called Bridgestone and they told me that Nissan did not follow the proper warranty process. (That conversation is also recorded) If Nissan Cooperate and Bridgestone both say your wrong why do you continue to try and argue? If I play those recording to the BBB, CPA, or a judge in small claims court what is your defense? I tried to reach out to the Steve the manager of the dealership but he obviously doesn't care since he wont return calls or emails. The Service Manager already made clear his views on this dispute. If you need service I would recommend staying away - its all about the sale and then they try and cover it up with lies. If you have warranty needs go somewhere else.... It's a shame I have been using this dealership for service for years and have been a Nissan customer for 12, but this morning was just terrible More

Great service Great people I needed a new /used car in a budget range. I was able to find a SUV I wanted on the budget I needed. I have to say my salesmen was very helpful with I needed a new /used car in a budget range. I was able to find a SUV I wanted on the budget I needed. I have to say my salesmen was very helpful with showing me how everything works in my SUV. If you have a budget and know what you want or even if you don't the help you get here is top notch.. I have family members who have also bought cars, SUV's here and have also have had a great experience. More

Great Experience I was very pleased with my first and only experience at Cherry Hill Nissan. I called to inquire about a particular used vehicle and Ann instantly prov I was very pleased with my first and only experience at Cherry Hill Nissan. I called to inquire about a particular used vehicle and Ann instantly provided specific details pertaining to the inspections and service the car had received to prep it for sale. Upon request, she sent pictures of every possible flaw so that I would not be caught off guard by anything. Cherry Hill Nissan installed new tires and brakes, and cleaned the rotor surfaces. I was very pleased to see the vehicle was exactly as advertised. I would definitely purchase another vehicle from this dealership. More