Cherry Hill Volvo

25 years of trust I have been a customer of Cherry Hill Volvo for 25 years. Between company vehicles and personal vehicles for myself and family we have purchased nine I have been a customer of Cherry Hill Volvo for 25 years. Between company vehicles and personal vehicles for myself and family we have purchased nine vehicles from CHV and they have maintained all of them over them years. There are a number of reasons that we keep going back and rarely have purchased or serviced elsewhere. Jean Furter is flat out the best service representive you could ask for; she’s professional, honest and always helpful. She has always treated us well and fairly. I recently bought two cars here and dealt with Mitch Insell, he found great vehicles for us and gave us the right price, up front. Mitch is straight forward and honest. I will go back to him again. Everyone I have dealt with over the years at this dealership has been awesome, I highly recommend Cherry Hill Volvo. More

Earning my Trust As someone who holds the unique distinction of, after waiting 5 months for its delivery, and then returning one of the first XC90’s delivered by this As someone who holds the unique distinction of, after waiting 5 months for its delivery, and then returning one of the first XC90’s delivered by this dealership under the Lemon Law, I immediately learned how there is real muscle, empathy, caring and concern behind their slogan “Where Relationships Matter.” At that time, Dennis was the service adviser leading the charge with numerous others involved, each demonstrating the best testimony anyone could every want or expect from any business.... a common level of customer commitment. Based on his performance Dennis’ career trajectory to General Manager is no surprise as, along with owner Judith, he sets the tone and experience for what most customers remember the most, best or worst about any car dealership… their service experiences! Against that backdrop, I feel compelled to share my most recent experiences with and thoughts about my current adviser, Kellon. He’s always been helpful, responsive, knowledgeable, but it’s been he’s performance over the past several months during which my 2nd XC has needed major work where Kellon has always done the right things to make me feel good about paying a premium (more $) for work done in your shop. He repeatedly earned and re-earned my trust, confidence and respect. When he couldn’t compete or justify the added costs he acknowledged the best thing was elsewhere while providing guidance and caution to assure a job properly done. And when work done in his shop was in question, his proactive responses made me realize not only is he genuine asset to his customer, the dealership and its slogan, but that he’s got the same potential that I experienced with Dennis many years ago. People come and go, business climates change, sellers and buyers become jaded, but the character of this dealership and its service has remained a constant thanks to the qualities and effort folks like Kellon & Dennis bring to the party. Jeff Sandler More

Wonderful service department Online scheduling of service was a breeze. Our service agent, Jean was welcoming and efficient. She ensured that we were accommodated and satisfied. D Online scheduling of service was a breeze. Our service agent, Jean was welcoming and efficient. She ensured that we were accommodated and satisfied. Drop off and pick up were accomplished within minutes. More

great service experience it was easy to schedule an appointment and once I arrived Jean made it very easy during the write-up and I was very happy with the service and explana it was easy to schedule an appointment and once I arrived Jean made it very easy during the write-up and I was very happy with the service and explanation of work that was performed More

Had issue would service however the dealership corrected the issue so I would now recommend. At first the GM indicated he could not do anything how we the President offered to help. the issue so I would now recommend. At first the GM indicated he could not do anything how we the President offered to help. More

awesome dealership I bought my new 2018 XC90 on 9/15/2018. The sales manager Yosef and sales person Julia was awesome. Yosef made the price affordable and Julia went ove I bought my new 2018 XC90 on 9/15/2018. The sales manager Yosef and sales person Julia was awesome. Yosef made the price affordable and Julia went over the new XC90 with me perfectly. This was a smooth transaction. No bait and switch. The price was exactly what is was when I came back in the showroom since we did most of the negotiation over the phone. They already had the new XC90 cleaned and gas up and ready to go! I couldn't be happier. Few days ago, I got a flat tire while driving. Went to the Service dept. next day and since I had bought the VPP protection package. A new tire was put on at no cost to me. I later checked out on Tire Rack that this 21" Pirelli tire cost about $365. It was a great investment for buying the VPP protection package. Thank you Yosef and Julia. You guys are great! keep up the great work. More

Best New Carr Buying Experience ever! I recently purchase a new Volvo XC60 and it was the most pleasant and stress free experience I have ever had purchasing a car. The Sales Manager, Olef I recently purchase a new Volvo XC60 and it was the most pleasant and stress free experience I have ever had purchasing a car. The Sales Manager, Olef, was great and the sales consultant, Julia, was the most pleasant, informative and helpful sales person that I have ever interacted with! After the purchase, she spent an unbelievable amount of time familiarizing me with all the different gadgets and set up my iphone and wifi and asked me to bring my wife back so she could explain everything to her. I am a senior citizen and not very familiar with all of today's technology so she was extremely patient and helpful in making sure that I understood how to work all the technology in the car. I was the best experience ever! More

Delightfully impressed We have lived in 5 states, and 2 countries, and either bought or had cars serviced in them all. Cherry Hill Volvo is the most impressive of any deale We have lived in 5 states, and 2 countries, and either bought or had cars serviced in them all. Cherry Hill Volvo is the most impressive of any dealership I have dealt with. Knowledgeable, friendly salesperson who not only answered all my questions, but asked her own, showing she cared about me and my needs. She and Cherry Hill Volvo earned my trust, and definitely deserve it. More

Difficult Service Manager 1.0 star rating 1/8/2018 I am sad to have to leave this review but I don't want anyone to go through what I have at this dealership. I bought my 2 1.0 star rating 1/8/2018 I am sad to have to leave this review but I don't want anyone to go through what I have at this dealership. I bought my 2012 XC60 in August of 2015, and I loved it. However, since then I have had nothing but problems with it. Service was ok while I was under warranty, but once the warranty was up it was a different story. I was told by the service manager that he had, "too much money in the car" and he would no longer make repairs at his cost, even though these were problems that were never properly repaired while the car WAS covered under warranty. Many times while the car was under warranty, they chose to put a bandaid on problems to save money instead of actually fixing the issue. I am now working with the corporate office to come to a reasonable solution, but I will never again use Cherry Hill Volvo. More

Recent service Bought my car in for service. People were friendly and helpful. I was very impressed that i received my car back cleaner then when i bought it in. T Bought my car in for service. People were friendly and helpful. I was very impressed that i received my car back cleaner then when i bought it in. They made sure my car problem was taken care of. The whole experience was pleasent. More