Chesrown Chevrolet GMC

My wife and I were in desperate need of a vehicle but weren't actively looking for one because of work and time constraints. I had a couple of minutes of downtime at work and decided to get on my PC and weren't actively looking for one because of work and time constraints. I had a couple of minutes of downtime at work and decided to get on my PC and browse around.. Please don't do this at work ; ) ... I stumbled upon the Chesrown, Delaware, OH site and found a huge selection of vehicles which fell right in our budget range. I did not contact the dealership instantaneously...I waited to get off work and pass by just to take a look but not actively shop for anything specifically because I did not think there was enough time and planning on my part to secure any type of vehicle...au contraire!!! I was approached by a fellow human being and not a "saleswoman/man"...and YES! There's a happy ending to this story....and guess what I walked out with? A lovely 2012 Chevy Cruze!!!!!!!!!!!!!!!!!!!!!!!!!!!..My wife did not believe it..and thought I was just horsing around because there was no way I got off work and was able to get such a nice vehicle and an awesome rate/price and walk out of there in no time. Seeing was really believing. There were hugs going around for everybody!! An experience of a lifetime! It was a pleasant surprise to know that some people/businesses still care and not only say it but show it and that's what counts. KUDOS to Dave and Ed!..just to mention a few, and everyone at Chesrown, Delaware, OH who played a part and had a hand in it....Thank You! More

This dealership is nothing but CLASS, all the way! So impressive from the first visit to our regular vehicle maintenance visits! Thanks for customer-focused approach! impressive from the first visit to our regular vehicle maintenance visits! Thanks for customer-focused approach! More

I had am amazing experience with Chesrown and their salesman Mike Dunaway. Absolutely NO pressure involved, all questions answered honestly and fairly. Drove all other ALL their lots looking at the d salesman Mike Dunaway. Absolutely NO pressure involved, all questions answered honestly and fairly. Drove all other ALL their lots looking at the different package options. Very patient. Business office transaction went smoothly with all aspects explained. Made introductions in the parts and service area with very friendly welcomes and everyone offering their business card. I will definitely recommend and use them again. More

I've been to your location twice for service. I will Never go anywhere else. Not only is the service provided exceptional, but your employee's are absolutly wonderful and very professional. Both times I Never go anywhere else. Not only is the service provided exceptional, but your employee's are absolutly wonderful and very professional. Both times I requested an early 7am appt so that I can make it to work in time. I live on the southeast side of Columbus, Ohio and work in Gahanna. The long drive back and forth is well worth it. the waiting room is comfortable and enjoyed the muffins. Becuase of your employess and service I always leave with a smile. thank you for making what could be an unenjoyable trip enjoyable. More

I have taken my vehicle in for service several times in the past several months, and have found the customer service to be outstanding and the service that has been performed on my vehicle has been fantast the past several months, and have found the customer service to be outstanding and the service that has been performed on my vehicle has been fantastic . . . thanks so much! They have been flexible, helpful, quick and have always provided me with a "loaner" when necessary . . . would highly recommend!!! More

I had some issues with my credit and did not think I could be able to trade my 2004 in on a newer Impala. I also had to keep my monthly payment within my budget. Not only did the Sales Manager Glen ma could be able to trade my 2004 in on a newer Impala. I also had to keep my monthly payment within my budget. Not only did the Sales Manager Glen make that happen but he showed me a 2011 Impala that had a remote starter, which thrilled me. I told my sister about my great experience and she purchased a 2013 Malibu from Glen. Word gets around when you treat people right! Thanks Glen!!! More

I am new to Delaware and I needed to buy a car that got better gas mileage for work. Dave was very helpful and described the features and benefits of all the cars I looked at on the lot. Dave let me test d better gas mileage for work. Dave was very helpful and described the features and benefits of all the cars I looked at on the lot. Dave let me test drive several vehicles on my own, so I could find the one that i felt comfortable driving. The sales process was very easy and we were able to come up with a fair price for my trade and for the vehicle I was purchasing very quickly. I have bought several vehicles over the years and this was one of the best experiences I have had at a dealership. More

We have purchased many (25) new cars over the last 42 years and have concluded that our recent purchase of a 2013 GMC Terrain Denali at Chesrown Buick Chevolet GMC was our best car-buying experience so f years and have concluded that our recent purchase of a 2013 GMC Terrain Denali at Chesrown Buick Chevolet GMC was our best car-buying experience so far. The owner, Mr. Gill, is a hands-on dealer who had time for a long chat while the paper work was being processed. He even made me a cup of coffee BEFORE we got serious about the purchase. Sales rep - Mike Dunaway was the key to our purchase. He quickly solved some of what we considered obstacles to a sale. If you looked in the dictionary for the definition of the perfect car sales-rep you would see Mike's picture alongside the definition. Mike was very personable, with a absolutely no- pressure approach, and knew the answers to all our questions. He was able to accommodate us without having to visit the "man behind the curtain" for the ok. We negotiated a price that was fair to both seller and buyer. This car was a replacement for my wife's (Janice) VW Beetle but she says she feels more comfortable driving on a test drive if no sales rep is present. I'm sure some of the other dealerships' sales reps, who were required to ride along, thought it was strange that the vehicle was being purchased by Janice but not driven by her. Most dealerships require the sales rep to ride along for the test ride. Mike indicated he would accompany us if we wished, but it was up to us. We appreciate Chesrown's way of doing business! More

We live in Charleston West Virginia and I found this vehicle over the internet after a lot of research its to the T of what I wanted. Called the dealership spoke with Mike who was beyond nice. Even of vehicle over the internet after a lot of research its to the T of what I wanted. Called the dealership spoke with Mike who was beyond nice. Even offered to meet me half way of my 3 and a half hour drive during the week since I work all week. Well we decided to go down Saturday since it was a nice day. Woke up to a message from Mike if I was coming and the vehicle was still available. So we finally got there vehicle waiting out front for us to test drive. They gave me a great price for my car and treated us great! Plus the price of the buick enclave was a great price too. I'm more then satisfied with my purchase and experience. And when it is time for a new car (which will hopefully be awhile) I will most certainly check them out first since they were very helpful and friendly. Highly recommend! More

A great experience when buying my first new car. I was very hesitant and a very cautious buyer who did plenty of research prior to my purchase. The sales staff at Chesrown made sure I was extremely comfor very hesitant and a very cautious buyer who did plenty of research prior to my purchase. The sales staff at Chesrown made sure I was extremely comfortable with my purchase and were able to walk me through the process when I appeared unable to understand industry language. I have since been back for my routine maintenance check ups and don't plan to frequent any other dealers for needs that I know Chesrown will handle up to my high standards. More