Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Chesrown Chevrolet GMC

Delaware, OH

Overview
Reviews
Vehicles
4.8
400 Reviews
Call Dealership (740) 306-2253
View Awards

1701 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 41 service reviews

October 22, 2025

My appointment was on time and completed with care that was completed as described by the service representative. More

by wollertr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dean
Report | Print
Nov 05, 2025 -

Chesrown Chevrolet GMC responded

Thank you for your review. We’re glad to hear your appointment began on time and that the service was completed just as your advisor explained. Clear communication and careful work are important to us. Please don’t hesitate to reach out if we can be of further help.

October 22, 2025

They were very dedicated to resolving my engine and transmission issues. The customer service was great. More

by douglas04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, Ethan, and Robert, Tom Stephens, James Dean
Report | Print
Nov 05, 2025 -

Chesrown Chevrolet GMC responded

Douglas, thank you for your review. We’re glad to hear our team remained dedicated to resolving your engine and transmission concerns and that the customer service throughout the process made a positive impact. Please don’t hesitate to reach out if we can be of further help.

March 22, 2025

I have used Chesrown for all the service on my vehicle and am extremely satisfied. I do stop in to schedule since i do not like the on line process. I do plan to continue to use the dealership for my serv More

by cotter16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mason and Aeron
Report | Print
Feb 27, 2026 -

Chesrown Chevrolet GMC responded

Thank you for your continued loyalty and for trusting Chesrown with all of your vehicle’s service needs. It is meaningful to hear you have been extremely satisfied with your visits. We understand that everyone has a preferred way of scheduling, and we are always glad to assist you in person to make the process comfortable and straightforward. We truly value your long term trust and look forward to continuing to care for your vehicle in the years ahead.

December 01, 2024

They did an excellent job of explaining what was to be done. They checked to see if the job was covered under the extended warranty . More

by chihuahua7385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dean
Report | Print
September 30, 2024

HAVE ALWAYS RECEIVED PROMPT SERVICE. SERVICE WRITER TOM MASON IS ALWAYS READY TO HELP WITH ALL REPAIR NEEDS More

by rlaarch48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TOM MASON
Report | Print
February 15, 2024

Great service great people always treat me like family. Trusted people at Chesrown always a great atmosphere of good people. More

by robertnicolosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dean
Report | Print
Feb 19, 2024 -

Chesrown Chevrolet GMC responded

Robert, thank you so much for your glowing review! We're thrilled to hear you feel like family here at Chesrown; that's exactly the atmosphere we strive to create. Trust and great service are our top priorities, and it's wonderful to know our team consistently delivers that experience for you. We truly appreciate your support and look forward to continuing our relationship for years to come. Thank you for being a valued member of the Chesrown family!

Feb 19, 2024 -

robertnicolosi responded

You are so welcome and thank you.

January 30, 2024

Always a pleasant experience. I always enjoy talking to Benji and Jim!! 👍😃 Definitely will recommend to others. More

by elmunndo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Thompson
Report | Print
Feb 19, 2024 -

Chesrown Chevrolet GMC responded

Elmundo, thank you for sharing your positive experience with us! We're so glad to hear that your visits are always pleasant and that you enjoy your conversations with Benji and Jim. Your recommendation means a lot to us, and we're grateful for your support. Looking forward to welcoming you back and continuing to provide you with enjoyable experiences. Thanks again for choosing us and for spreading the word!

December 23, 2023

quick friendly dealership, never made me wait long. I would highly recommend this dealership for purchasing and service work More

by jgiamarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Thompson
Report | Print
November 28, 2023

Ally Luster & the svc mgr on duty 11/28/23 did an awesome job helping me today with our 2018 Traverse. I was told possibly 2-3 hrs, but it was under an hour. Thanks again. More

by srmiller725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Luster
Report | Print
November 16, 2023

Tom Mason did a great job with the service I received on my truck . Thanks More

by jjschroeder53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Macon
Report | Print
1
2
...
5