Chevrolet GMC of Fairbanks

New car I went in to purchase a new vehicle. Everyone was extremely friendly and great to work with. I also learned an important lesson about selling my car v I went in to purchase a new vehicle. Everyone was extremely friendly and great to work with. I also learned an important lesson about selling my car verses dealer trade in. Next time I will take the time to sell my vehicle prior to visiting as I was offered well under the KBB trade in value! Lesson learned for next time! That said - everyone was super friendly and I would go back! More

Great experience Perfect service. I had been having a hard time trying to find time to get my car in for an oil change and tires rotated. I called Vickie to check on Perfect service. I had been having a hard time trying to find time to get my car in for an oil change and tires rotated. I called Vickie to check on service availability. She said to come on over. Dropped off my vehicle. Richard(I think that was his name) took me back to work. A couple hours later the work was done. Picked up car after work. Everything was perfect. More

great they took care of us from begining of process to end they were great from beginning to end of process. was willing to work with our situation and make things work out for both parties. friendly and profe they were great from beginning to end of process. was willing to work with our situation and make things work out for both parties. friendly and professional More

SLOW SERVICE First I went in for an oil change and tire rotation. I was the first one there and two people who came after me also wanted oil changes..... I was th First I went in for an oil change and tire rotation. I was the first one there and two people who came after me also wanted oil changes..... I was there for an 1hr and 40minutes!!! In which both of the customers who came after me left about 30min before me! Then my dipstick was broken by them. So I have to come back in and get it replaced. Okay. no big deal.....my cars been in there the past 30 mins and I've been here almost an hour! I literally saw the mechanics come out...grab some cofffe mingle then decide to go back in. As I write this I AM STILL SITTING HERE. It's frustrating to have to come in let alone multiple times and stay here for lengthy amount of times when I have other places to go. To top it off. I'm the only car in their service garage right now. Very frustrating, I understand things take time and I am usually avery patient person who has dealt with customers in retail beforee but this is ridiculous. More

Quick serbice Brought vehicle first thin in the morning without appointment to have oil change done. Was in and out in no time! Great customer service and very fr Brought vehicle first thin in the morning without appointment to have oil change done. Was in and out in no time! Great customer service and very friendly! More

Express service As usual the Express service has friendly employees working there. They got my truck in and out in less than 30 minutes! I called before I went over t As usual the Express service has friendly employees working there. They got my truck in and out in less than 30 minutes! I called before I went over to see what the wait time was and I was told less than 40 minutes. Appreciate the service More

Used trade-in/purchase Went in after I was contacted by Brian McKim about a high demand for "transitional" vehicles and that an aggressive offer could be made on my '14 Silv Went in after I was contacted by Brian McKim about a high demand for "transitional" vehicles and that an aggressive offer could be made on my '14 Silverado. I went in with an interest in buying the '15 Tahoe and had all the numbers worked out with what I thought would be a fair deal for everyone. Brian and the people at Lithia went so far above my expectations that I couldn't even come back with any sort of a counter offer. They came in with an offer for my Silverado that was about 4 times what I thought I'd get out of it, got the price of the Tahoe straight down to the price I was asking, and contacted multiple banks for financing to make sure I got the lowest possible interest rate and the monthly payment I felt comfortable with. I don't think I could ask for a nicer and more helpful group of people. The bar has definitely been set very high in terms of my next purchase. More

Traded in truck for a newer used truck Had an overall pleasant experience when I traded my truck in, their trade in offer was low at first but they were willing to negotiate with me. Eventu Had an overall pleasant experience when I traded my truck in, their trade in offer was low at first but they were willing to negotiate with me. Eventually I was satisfied with the deal and think I got treated fairly. More

Awesome service As always excellent service. Every time I enter the establishment I am always greeted very friendly. I bring all my vehicles to this dealer for servi As always excellent service. Every time I enter the establishment I am always greeted very friendly. I bring all my vehicles to this dealer for service and will continue to do so. More

Excellent Service Great customer service and repair! Scheduling repair was quick. They took care of all my concerns. Would recommend them for all services and purchases Great customer service and repair! Scheduling repair was quick. They took care of all my concerns. Would recommend them for all services and purchases. Thank you! More