Chevrolet GMC of Fairbanks

Excellent Awesome job! I had some financing issues. But the entire staff worked everything out and got me a great deal on a brand new 2016! Thanks everyone. Awesome job! I had some financing issues. But the entire staff worked everything out and got me a great deal on a brand new 2016! Thanks everyone. More

issues with a new rig . . .they took care of business Had our new 2015 Suburban have starting issues . . seemed to be a sensor issue, they came and towed it from Tok all the way to Fairbanks, worked on it Had our new 2015 Suburban have starting issues . . seemed to be a sensor issue, they came and towed it from Tok all the way to Fairbanks, worked on it and then got it back to me in lightening time . . .they were all very helpful, kind and considerate and made our situation less stressful . . .We'd do business with them all again! James in service was the kindest person to deal with . . very compassionate and didn't make me feel like I was making big deal out of nothing. His attitude made this entire situation better . . .I couldn't have asked for more. More

Great dealership Harley was very helpful answered all my questions about my new suv . He's great to work with he called to make sure everything was going good Just Harley was very helpful answered all my questions about my new suv . He's great to work with he called to make sure everything was going good Just love the vehicle More

Helpful, friendly and best dealer at Lithia! When I bought my 2015 Silverado 2500 in October 2014, John Lavine was AWESOME at helping us out. It was definitely a very smooth process and he was ab When I bought my 2015 Silverado 2500 in October 2014, John Lavine was AWESOME at helping us out. It was definitely a very smooth process and he was able to make truck buying successful for me. Now when I walk into Lithia the only guy I want to help me out is John even if he was busy helping someone else I'd definitely wait or come back when he's available! Thanks John for everything you do! More

Helpful with getting the vehicle I wanted not one I didn't. The sales gentalmen David Spulding was very helpful and willing to do what it took to make a deal that was right for me by the standard and qualificat The sales gentalmen David Spulding was very helpful and willing to do what it took to make a deal that was right for me by the standard and qualifications I gave. More

Amanda Meyer Amanda was GREAT! From the quick response to my e-mail, willingness to he, even taking time to come in on her day off to close the deal. Amanda was GREAT! From the quick response to my e-mail, willingness to he, even taking time to come in on her day off to close the deal. More

Brand new car filthy at delivery Everything was great until they had our money, we purchased a brand new Chevy and paid to get the undercoating put on. We scheduled pick up of the car Everything was great until they had our money, we purchased a brand new Chevy and paid to get the undercoating put on. We scheduled pick up of the car for Sunday at noon. Deal was done on the previous Friday. When we got there, we were handed off to a new sales person because the one had been with us through the whole deal had taken a walkin. I was not happy, at the new guy takes us outside to our new car, it was filthy, obviously not detailed and ready for delivery. We go back in and another salesperson comes out and tells us that he allowed his customer to take our car on a test drive and he sorry. I asked him why he didn't just go grab a car from the service dept, same thing, we owned the car at this point and no one should have been able to drive it. At this point I'm questioning every aspect of the deal and particularly if the undercoat was done. What seems to be forever we finally confirm the undercoating was done. Had I looked closely I would have know it was done because they got some on the leather seats. All the while this dealership has never (to this day) apologized, the poor guy that had to deal with this is owed (in my opinion) the commission from our deal. He was great. Shame on this dealership and it's management. We will be buying a 2016 Colorado as soon as the diesel is released but it will NOT be from Lithia!!!!!!! More

Rick Eagle Thanks for all the help with my new truck Rick Eagle he is very friendly and call after to make sure the truck was working fine for me. Thanks for all the help with my new truck Rick Eagle he is very friendly and call after to make sure the truck was working fine for me. More

Excellent Victoria Kosman was exceptional to deal with, she went out of her way to accommodate me since I was on crutches when I brought my daughter's car in fo Victoria Kosman was exceptional to deal with, she went out of her way to accommodate me since I was on crutches when I brought my daughter's car in for service. The service was performed quickly and thoroughly, well within the wait estimate given me. We were very pleased with the service we received when we bought the car and it continues. More

new vehicle purchase John levine is an excellent sales rep helped me out of a clunker and gave me top trade in value very good negotiator and educator John levine is an excellent sales rep helped me out of a clunker and gave me top trade in value very good negotiator and educator More