Chevrolet Of Troy

INCREDIBLE people to deal with ! My New Car Salesman Kevin, and even the dealership owner Jacob were incredible from start to finish on my wife's new Tahoe RST. When is the last t My New Car Salesman Kevin, and even the dealership owner Jacob were incredible from start to finish on my wife's new Tahoe RST. When is the last time the ownership of a large company got involved and went OUT OF THEIR WAY to simply say Hi and make sure you were well cared for ? That is the way people used to do business a long time ago and was super refreshing to experience. I think this is our 5th or 6th New Car Purchase from them and I cannot say enough about their level of care and professionalism, it was difficult for us to find the time to get there to pick up the Tahoe due to work and children, they BROUGHT IT TO OUR DRIVEWAY 30 minutes each way from them !!!!! I had shopped every dealership within 100+ miles too and some dealers beat them on a part of the deal to make it look better than it was, but when running the total numbers at the end, Chevrolet of Troy came out on top by $1,000s which made us incredibly happy buyers. Do not get fooled by advertising and marketing campaigns from dealerships that offer crazy prices that after you are there in person, for this reason or that reason will not honor them once you get there, 99% of them will do that to you......Chevrolet of Troy not only honored their advertised price but found $1,000 more for us on this particular truck due to an incentive that was just coming into the market.......they could have not told us that and pocketed the $1,000 difference, we had totally agreed to pay that, but they did not and that alone left such an impression me that they will continue to be our "go to" place every time we purchase ! Integrity is worth more than Money, and I feel that the entire team at Chevrolet of Troy proved to me that they do truly care about their customers. This team is the benchmark for what all car dealerships should strive to be ! VERY HIGHLY RECOMMEND !! More

Everyone is very nice & always ready to help. They take good care when servicing the car & explain if things need fixed in a way that you can understand easily They take good care when servicing the car & explain if things need fixed in a way that you can understand easily More

I write this review just to warn future buyers to really look at everything and make sure they are completely doing their job instead of saying everything is fine on the vehicle. This mistake came fr really look at everything and make sure they are completely doing their job instead of saying everything is fine on the vehicle. This mistake came from someone half doing their job. My husband and I bought a truck from them the week before Christmas. The sales guy, Harold, was very nice, he’s actually too nice for this company. Upon getting the vehicle home and looking at it in the daylight, as we bought it in the evening and it was dark, we noticed the two front tires were so bad the wires were showing on the inner part of both tires. My husband called and spoke to the sales guy and was told the sales manager wouldn’t be back til Christmas Eve. So we took the truck in on Christmas Eve, the guy looked at it and after waiting for a few they agreed to put two new front tires on it. The day we took it in for the tires to be put on we told them we would drop the vehicle off in the morning. My husband confirmed he dropped the truck off with the sales guy a little after seven. Come the afternoon when my husband messaged to check on it, they said they didn’t know it was dropped off and hadn’t even started on it yet. Then to top it off, the sales manager, Josh, had stated we would be getting an alignment along with the two new front tires. But of course that was a lie and he stated sales never agreed to an alignment. This company seems to be full of people who only half xxx their jobs. I would never buy another vehicle here or would never recommend this company to anyone who is looking for a vehicle. Do better Chevrolet of Troy! More

I purchased a used 2021 Chevy Trail Boss from Chevy of Troy with a powertrain warranty. Six months later, the truck started missing, backfiring, and throwing warning lights. The service department told me Troy with a powertrain warranty. Six months later, the truck started missing, backfiring, and throwing warning lights. The service department told me it would “self-diagnose” and sent me on my way. A few months later, the same issue returned — much worse. I was told the engine likely had bent pushrods and lifter failure, with repairs estimated at $3,000–$10,000. I kept up with maintenance beyond factory specs (records to prove it), yet the dealership offered no assistance. I tried asking if they would buy the truck back, but the only advice was to try and sell it Carvana. I never received a call back from the salesman or the sales manager — zero effort to help. As a business manager, I cannot imagine treating a customer this way. I’m exploring legal options with GM and possibly joining class action lawsuits for this known motor issue. I have been a lifelong Chevy owner, but I will never return to Chevy of Troy and will warn others. If you’re considering a 2019–2021 Chevy truck, do your research on engine issues first. I wish I had. More

I came in today for an oil change, tire rotation, and a 20,000 mile check up on my 2023 Chevy Equinox. I was greeted by Ann in the service department; she finished her phone call and promptly got my car ta 20,000 mile check up on my 2023 Chevy Equinox. I was greeted by Ann in the service department; she finished her phone call and promptly got my car taken back for service. Ann answered my questions about touch up paint and came in to show me my oil filter and air filter to see if I wanted them replaced and advised me the technician advised my wiper blades be replaced. She told me the approx. cost of the items. I asked Ann what she knew about the extended warranty I was being offered over the phone, they had said they were affiliated with Chevy of Troy. Ann took me to see Taylor in financing. She looked p the information and I am meeting with her soon to discuss the particulars It was great to see Taylor again! She sold me my car and remembered me as soon as I walked up to the window. She sold me my car. Everyone here is courteous, pleasant and strives to help you. More

We enjoyed working with Jay Cameron from the start and finish for purchasing a 2026 Chevrolet Tahoe. We are very pleased with the experience and the respect we received. finish for purchasing a 2026 Chevrolet Tahoe. We are very pleased with the experience and the respect we received. More

Purchased my vehicle when it was Joe Johnson Chevrolet and used their service. I am just as satisfied with Chevrolet of Troy. and used their service. I am just as satisfied with Chevrolet of Troy. More

Everyone there was very friendly and helpful, and was able to accommodate me to the best of their abilities. They even go as far as to make sure that you understand your vehicle before you leave the plac able to accommodate me to the best of their abilities. They even go as far as to make sure that you understand your vehicle before you leave the place. You can call them anytime if you have any questions, and they've always been available for me. It's honestly unlike any other experience that I've had with dealerships. More

I had a wonderful experience with buy my new car from Chevrolet of Troy! My salesman, Tyler went above and beyond throughout the entire process! Thank you! Chevrolet of Troy! My salesman, Tyler went above and beyond throughout the entire process! Thank you! More

Chevy's are the best vehicles, bar none! Chevrolet Of Troy is top notch & Tyler Blosser is a total asset to your company! We couldn't have asked for better help! He was very friendly & atten Chevrolet Of Troy is top notch & Tyler Blosser is a total asset to your company! We couldn't have asked for better help! He was very friendly & attentive, and seem to have an answer for every question we had! I will definitely recommend you all to my friends & family ... and tell them to ask for Tyler Blosser! Thank you for the wonderful service! Regards, Todd A. A. of Dayton Oh. More