Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chevrolet Of Troy
Troy, OH
19 Reviews
Thank you for taking the time to get to know your hometown Chevy dealership! We are proud to provide customers in Troy, OH, with quality vehicles that have had an enduring legacy in the American automobile market since Chevrolet was first established in 1911. Our dealership opened in 1964, and we have continued to serve our generations of clients with the superior customer service and dedication that has consistently made us the number one Chevy dealership around. You can see and feel the passion we have for the work we do in the care we take to display our classic cars and in the people who come to work for us.
At Troy of Chevrolet, we offer professional services to fulfill all your vehicle ownership needs. From starting your search for the perfect Chevrolet model to securing financing for your dream car and continuing vehicle maintenance to protect your investment, our team is here for you every step of the way. We strive to create a friendly, stress-free environment where you feel heard and have your needs met. Find out why we are the best dealership in town and visit us in Troy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 19 reviews
Helpful December 22, 2023
We recently bought a GMC from this dealership. Our salesman, Kevin Bauer, was professional, knowledgeable, and friendly. With so many vehicles to choose from, he helped narrow the search. We found Our salesman, Kevin Bauer, was professional, knowledgeable, and friendly. With so many vehicles to choose from, he helped narrow the search. We found the perfect SUV for me. Thanks, Kevin. More
by bigtime
Employees Worked With
Dillon
October 20, 2023
Carrie was very professional, but we were turned down on a cash deal. I felt because we wouldn’t accept any warranties. We offered $500 less than posted price. Now, I see price was raised by approximate a cash deal. I felt because we wouldn’t accept any warranties. We offered $500 less than posted price. Now, I see price was raised by approximately $300. The used car manager said my offer couldn’t be accepted because they paid to much for the vehicle. More
by Jec126
Employees Worked With
Carrie
October 16, 2023
The sales rep that build my car was fired or quit then the new rep Josh added all these fees and services to my car without consulting me regarding tent that was stated would be added into price alongside the new rep Josh added all these fees and services to my car without consulting me regarding tent that was stated would be added into price alongside discounts and tax exempts that was not honored. Then I tried to get the owner to help but he not only wasn’t any help but sold my car because I got upset about the issues. I wait 6 months and no accommodation even though everything was in writing what the costs were. More
by jermicahood
Employees Worked With
Thomas Jackson
August 07, 2023
I can't thank Carrie Williamson my sale lady enough for how professional she treated me during the entire process. She introduced me to the sales manager ( Tom ) as well as Dillon in finance. The owner act how professional she treated me during the entire process. She introduced me to the sales manager ( Tom ) as well as Dillon in finance. The owner actually came out and personally thanked me for my business. This gesture speaks volumes as it shows how down to earth this dealership and their associates are. I appreciate everything they did for me. I will purchase additional vehicles from them as I am that impressed. More
by Bill R64.br
Verified CustomerEmployees Worked With
Dillon Cromes, Thomas Jackson
July 12, 2023
There’s finance manager, David is a liar! ! I am stuck with a car and a loan that I don’t want because of him. I couldn’t get the owner to help me out with this either. I can’t have a good re ! I am stuck with a car and a loan that I don’t want because of him. I couldn’t get the owner to help me out with this either. I can’t have a good review because of this experience. More
by katdkb
Employees Worked With
David
July 11, 2023
Bought car at dealership, as used car. Seems to have had issues since we bought it. Latest was went in to get a 2nd remote since was only given 1 at time of purchase, ended up having compu Seems to have had issues since we bought it. Latest was went in to get a 2nd remote since was only given 1 at time of purchase, ended up having computer issues so 8 hours and over $600 later got car back with 2 new remotes. More
by farmcat
Employees Worked With
Service department
January 14, 2021
Joe Johnson Service performed unauthorized work on my Chevy Bolt Ev. The tram was notified both verbally and in writing (direct email communication to the service manager) prior to work initiating not t Chevy Bolt Ev. The tram was notified both verbally and in writing (direct email communication to the service manager) prior to work initiating not to perform the work. Upon picking up the vehicle I was surprised when they performed the work anyway without disclosure. When pointed out and a case opened with GM corporate I was simply advised they did not want to work on my car any more. User beware when requesting service from the team. Your authorization to perform or not perform work means nothing to their staff. More
by Loganj02
Employees Worked With
Melissa, Paula, David
December 17, 2018
Routine Service...free car wash. Thanks Always great service at very reasonable price. I appreciate the service department and how I am always treated there. Thanks again and Merry Christma Always great service at very reasonable price. I appreciate the service department and how I am always treated there. Thanks again and Merry Christmas and Happy New Year. More
by jdj
Employees Worked With
Ann Anderson
