
Chevrolet of Bend
Bend, OR
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Outstanding service I would recommend this service to department to anyone. The service was timely, explained to my satisfaction, done with integrity. The service staff I would recommend this service to department to anyone. The service was timely, explained to my satisfaction, done with integrity. The service staff kept me informed, apologized for a delay, and tended to my needs. I was ifavorably impressed. More
Excellence in action My experience with Chev. of Bend was exceptional. Warren Regnier, the service advisor worked closely with my insurance company to get the repairs com My experience with Chev. of Bend was exceptional. Warren Regnier, the service advisor worked closely with my insurance company to get the repairs completed. Warren was thorough and very good at communicating with me. Warren demonstrated an in-depth knowledge of the diesel engine in my truck and what steps were needed to provide a complete repair following an incident with contaminated fuel. I found his efforts to be 'beyond the call' and I very much appreciate his help. More
Save yourself Worst car buying experience I've ever had in my life. They sold me a truck that they never pre-inspected. The GM, Steve Burnett, promised he would mak Worst car buying experience I've ever had in my life. They sold me a truck that they never pre-inspected. The GM, Steve Burnett, promised he would make the issues I had with my truck right. I'm still waiting...... I've taken my truck to their "service" department more than 4 times for the same issue I've had since I bought it. Do you think they fixed it? Nope. Instead Warren ignored my calls and never called me back. I guess that's how you handle a customer who hasn't been helped. Ignore them. Problem solved. Not so much. Now my check engine light is on for the same reason I brought it in four times for. I wouldn't recommend this dealership in any capacity. Not for a new or used vehicle and definitely not for your service needs. Avoid this nightmare at all costs. They don't stand by the products they sell or "service" they provide. One thing you will get you for sure is elevated blood pressure. The only reason I've come back at all is because I have a warranty there and my oil changes are free. Otherwise I would never step foot in this establishment ever again. I've been more than patient with them. It's a complete joke at this point. If I could give them zero stars I would! More
Israel Owens Sells US a Colorado😎 A chance visit to the dealership leads to the purchase of our 2016 Chevy Colorado Z71...Thanks to the relationship building by salesperson Israel Owen A chance visit to the dealership leads to the purchase of our 2016 Chevy Colorado Z71...Thanks to the relationship building by salesperson Israel Owens... More
Realistic goals established The service associate was helpful and knowledgeable. He gave me a realistic time frame for a walk in oil change. Mechanics were able to get me out i The service associate was helpful and knowledgeable. He gave me a realistic time frame for a walk in oil change. Mechanics were able to get me out in half the time I was quoted for, which was very impressive. The television was turned onto trashy t.v. and the volume was up. Either put on subtitles or don't have the t.v. on at all. More
Great buying experience Very effieient,, professional and thoroughly knowledgeable staff made our buying experience fast and easy! Drove our new truck off the lot within a f Very effieient,, professional and thoroughly knowledgeable staff made our buying experience fast and easy! Drove our new truck off the lot within a few hours of purchase including having running boards installed by the service department. More
First Service I was pleased that I could have my new GMC Duramax services at this dealorship. They were all very friendly and easy to work with. I was pleased that I could have my new GMC Duramax services at this dealorship. They were all very friendly and easy to work with. More
Professional, thorough and on time. I had unexpected service work done. The work that was needed was explained in detail as well as the cost. The repairs were completed on time and at I had unexpected service work done. The work that was needed was explained in detail as well as the cost. The repairs were completed on time and at the estimated cost. I have always found all employees to be very professional and courteous. More
Personable Service Everyone I dealt with was polite, friendly and paid attention when I expressed what I was looking for . Josh , Justin and the finance manager made it Everyone I dealt with was polite, friendly and paid attention when I expressed what I was looking for . Josh , Justin and the finance manager made it an enjoyable and painless process . A1 all the way More
Quality, professional, friendly. Just one of many visits to this dealership, this visit was for scheduled service. Always treated with respect and all work has been on time and compl Just one of many visits to this dealership, this visit was for scheduled service. Always treated with respect and all work has been on time and complete. More