Chevrolet of Bend

We received great service from Jeff Raszler at Chevrolet of Bend. We were in Bend for a short vacation, and our car broke down on a Friday afternoon. It looked like we would have to extend our vacation un of Bend. We were in Bend for a short vacation, and our car broke down on a Friday afternoon. It looked like we would have to extend our vacation until the next week in order to get our car fixed...until we talked with Jeff Raszler at your dealership. Jeff ordered a part immediately, arranged for a rental car, and took care of us quickly and efficiently when we finally arrived in the tow truck. He then made sure our car was taken care of the following day, a Saturday, so that we could leave as scheduled on Sunday. Finally he took care of the rental car return for us, since that office was closed by the time we picked up our car. Throughout it all, Jeff was cheerful, friendly and super helpful. We feel so lucky that he was there to help us, and we wanted to let you know how lucky you are to have such an exemplary employee. Brandon was the first person we talked to when we called, and he was also very friendly and helpful. More

I recently bought a dodge pu from them. When getting the finance done I requested to go though a certain credit Union. I was told that I would not be able too due to the amount that was being financed and finance done I requested to go though a certain credit Union. I was told that I would not be able too due to the amount that was being financed and the interest rate. I was told that they were going through another financial company which later sent me a letter saying I was denied. I found out later it went through a credit union out of Eugene. I was not happy about that, plus they were not able to tell me who the lender was right away either. I had gone to my credit union personally and now im in the process of refinancing the truck I just bought to have my payments and interest rate lowered. They not only did not want to try, but wanted to do things their way and not the customers way. After signing all papers many times, I checked into their extended warranty and it did not turn out as what I was told. I went back in and cancelled it plus them telling me when I was signing papers that I had to have GAP insurance on my truck, and I had told them I had it through my insurance. I had to call my insurance in front of them just to prove I had GAP insurance. All I see this dealership doing is lining their pockets with money and not caring about the customers or their concerns. This company was untruthful too me. I would NOT recommend this dealership for buying anymore vehicles from them, and I should have listened to my co workers who bought a vehicle from this place and was very displeased too. I have gone as far as filing a better business bureau complaint against this company. NOT RECOMMENDED FOR A PLACE TO BUY A VEHICLE!!!!!!!!! More

My father has always highly recommended Chevrolet Garage since i was a child. I now see as an adult why he highly recommended Chevrolet of Bend as the place to go. i have an older blazer that i just pur since i was a child. I now see as an adult why he highly recommended Chevrolet of Bend as the place to go. i have an older blazer that i just purchased in may 2013, my water pump went out, i called Chevrolet of Bend, and a service representative that i spoke with (David Neuberger) very politely and very right to the point. made an appointment and explained to me (in english )what was going on with my vehicle. gave me some choices and prices my vehicle was fixed in a timely manner and was treated with respect. I have been there again and receive the same treatment each time, I have been there 3 times, I would highly recommend each and every chevrolet owner to bring there vehicle into chevrolet of bend, now i am thinking about purchasing a new vehicle from Chevrolet of Bend. thank you David Neuberger and keep up the good work now More

Lance was very professional and with a no pressure approach!! The pressure is why I HATE to drive into a dealers lot. So much so, that when I purchased NEW, I would always deal with a fleet manage approach!! The pressure is why I HATE to drive into a dealers lot. So much so, that when I purchased NEW, I would always deal with a fleet manager. More

Bret Baker was extremely helpful and courteous, and is a valuable employee. Your dealeship should value guys like this! The service provided to my car was also fast and effective. valuable employee. Your dealeship should value guys like this! The service provided to my car was also fast and effective. More

I am giving this review because Bret Hughs did a great job. No pressure and worked hard to find me what I was interested in. Thanks Bret job. No pressure and worked hard to find me what I was interested in. Thanks Bret More

Although this visit was basically a routine service (lube,oil,filter) I reviewed my service needs with Bret and we decided what items needed to be added to my service requirments for this visit. He arr (lube,oil,filter) I reviewed my service needs with Bret and we decided what items needed to be added to my service requirments for this visit. He arranged for transportation so I would arrive for my doctor appointment on time and said he would call as soon as the work was complete. Bret gave me an estimated time of completion and called as promised. although he offered to shuttle me back to the dealership I had a friend taking us to lunch so his offer was not needed. Bret is extremely personable, professional, very attentive to detail and just a great person to deal with. I highly recommend Bret Baker in the Service Dept. as a person to deal with. More

The dealership was awsome!! Everyone was friendly and nice. Dave Wilcox went over every thing with me, including how to program my radio. I would reccommend him to any and everyone that is looking to buy nice. Dave Wilcox went over every thing with me, including how to program my radio. I would reccommend him to any and everyone that is looking to buy a car. My Chevy Cruze is wonderful and I am grateful for all the work they put in to get me in this car. Thanks everyone!! Keep up the good work. More

James & Kathleen Hansbrough 67091 Gist Rd James & Kathleen Hansbrough 67091 Gist Rd Bend, OR 97701 December 13, 2012 To Whom It May Concern: Sunday, December 9th we James & Kathleen Hansbrough 67091 Gist Rd Bend, OR 97701 December 13, 2012 To Whom It May Concern: Sunday, December 9th we came to the Chevrolet of Bend Dealership “just to look” and get some information. We knew we would be buying a new car in the near future but were unsure what we wanted or needed since it had been 13 years since we last bought a car. When we walked into the showroom we were met by a very nice man, Ashton Castle. Our first words to him we are just looking and we don’t want any pressure we are very intimidated by the process of buying a car. We were expecting to get a lot of high pressure. We would recommend Ashton to anyone, he stood back answered our questions and helped us through the process and no pressure. Ashton helped us find the car that was going to work the best for us and explained and answered all of our question with the “patients of Job” no matter how many times we ask same questions again and again. The dealership was able to put together a financial package we thought was fair so we bought the car and drove it home. We were pleasantly surprised the way we were treated. We will do business with Ashton and the dealership in the future as our needs arise. We have also told everyone who has come to admire our new car how well we were treated. Oh yes, and we just love our new car Ashton helped us make the right choice. Thanks to everyone you are great. Sincerely, Jim & Kathy Hansbrough More