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Chevrolet of Canton
Canton, GA
48 Reviews
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Showing 48 reviews
March 14, 2024
I recently had a car wreck and in less than 2 hours, mostly because we test drove vehicles, alesia kilgore had us buying my new car. I am beyond happy with the customer service and the entire experience mostly because we test drove vehicles, alesia kilgore had us buying my new car. I am beyond happy with the customer service and the entire experience from canton chevrolet. She had cars waiting on us to test whenever we arrived. She talked the best prices for our range to pay, and she went above and beyond to make sure we left completely satisfied. Thank you!!! I highly recommend working with alesia kilgore. Wonderful job!!! More
by padgettshawna44
Employees Worked With
Alesia Kilgore
Helpful March 02, 2024
Bought a pre owned truck from Stephen Hall today. It was the absolute best car buying experience I’ve had. Great dealership, highly recommend! David Miller It was the absolute best car buying experience I’ve had. Great dealership, highly recommend! David Miller More
by davidmasonmiller53
Employees Worked With
Stephen Hall, Lee ( sales manager)
January 19, 2024
Set up an appointment for my new Silverado, there is a loud vibration under the truck bed near the exhaust and something is loose in the back seat. Took a video of the so rep could hear the exhaust sou loud vibration under the truck bed near the exhaust and something is loose in the back seat. Took a video of the so rep could hear the exhaust sound, guy was in a bad mood. His response was nothing abnormal there, probably not worth tech looking at it. So I brought him out to the bay where the truck was sitting and started it up. His response was that's not normal. The issue is he was a complete jerk and attitude was off the chart. Felt like I was a burden and inconvenience to them. Asked to speak with the manager, wasn't much better basically telling me nothing wrong with the truck. At this point I made the decision that no way I would want these folks ever touching my vehicle. Drove to a different service center, they found that the spare tire heat shield was rubbing against the exhaust. Brand new vehicle, and I will not be taking to this place for and service work in the future. Completely unprofessional, uncaring, and worst customer experience I have ever had at a dealership. More
by JUANBUTLER
Employees Worked With
Alex Citino, Jimmy Smith
September 14, 2023
Very rude service manager. A couple questions on service and maintenance and made you fell like you were a burden as a customer? At one point stated “ take it or leave it, that A couple questions on service and maintenance and made you fell like you were a burden as a customer? At one point stated “ take it or leave it, that’s the option”. Well I am leaving? As well as our new vehicle purchase. Do not recommend this dealership More
by PB Player
Employees Worked With
Service manager
July 01, 2023
I was interested in one truck they had on the lot, it was the only one of its trim level. I texted back and forth with the sales manager Freddy after doing an inquiry on the truck via their website. He sent the only one of its trim level. I texted back and forth with the sales manager Freddy after doing an inquiry on the truck via their website. He sent me a quote for my out the door price and we went and checked out the truck the same day. The next day I contacted the sales guy we worked with as I intended on doing the deal that had been worked out. I was then told some of the rebates, etc that Freddy had sent me 24 hours ago were wrong/not applicable to the truck I wanted and that the price would be roughly $5,000 more than the quote. I obviously did not do business with this dealer. They tried to claim the quote I got was for a lower trim level truck even though all the info on the quote was for the only truck I was ever interested in. Either they’re incompetent here or they’re doing a bait and switch with the pricing just trying to get people in the door. More
by rjmarshall
Employees Worked With
Freddy and Stephen
April 24, 2023
One star rating too high for this dealership. Worked with salesman over the phone and text, settled on a price. Was told two other individuals had looked at it, but since we were first we had f Worked with salesman over the phone and text, settled on a price. Was told two other individuals had looked at it, but since we were first we had first choice. Stated we wanted to purchase and submitted the pre-approval online. Dealership chose to sell while we were waiting for them to run our paperwork. Refused to accept deposit. Very poor management. Manager was demeaning and sarcastic. Bottom line, they will sell a car out from under you no matter what verbal understanding you might have with them. Angering to find out a man's word means nothing. More
by ladycop122
Employees Worked With
Russell
February 22, 2023
They tear up cars then want answer the phone dont go there I went for oil change 2020 chevy trak now my radiator is damaged they want even return my call Jimmy got mad about me complaining before so I f there I went for oil change 2020 chevy trak now my radiator is damaged they want even return my call Jimmy got mad about me complaining before so I feel like this was done purposely More
by GAYLUSUNYA
Employees Worked With
Jimmy
