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Chevrolet of Canton
Canton, GA
53 Reviews
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Showing 53 reviews
September 14, 2023
Very rude service manager. A couple questions on service and maintenance and made you fell like you were a burden as a customer? At one point stated “ take it or leave it, that A couple questions on service and maintenance and made you fell like you were a burden as a customer? At one point stated “ take it or leave it, that’s the option”. Well I am leaving? As well as our new vehicle purchase. Do not recommend this dealership More
by PB Player
Employees Worked With
Service manager
July 01, 2023
I was interested in one truck they had on the lot, it was the only one of its trim level. I texted back and forth with the sales manager Freddy after doing an inquiry on the truck via their website. He sent the only one of its trim level. I texted back and forth with the sales manager Freddy after doing an inquiry on the truck via their website. He sent me a quote for my out the door price and we went and checked out the truck the same day. The next day I contacted the sales guy we worked with as I intended on doing the deal that had been worked out. I was then told some of the rebates, etc that Freddy had sent me 24 hours ago were wrong/not applicable to the truck I wanted and that the price would be roughly $5,000 more than the quote. I obviously did not do business with this dealer. They tried to claim the quote I got was for a lower trim level truck even though all the info on the quote was for the only truck I was ever interested in. Either they’re incompetent here or they’re doing a bait and switch with the pricing just trying to get people in the door. More
by rjmarshall
Employees Worked With
Freddy and Stephen
April 24, 2023
One star rating too high for this dealership. Worked with salesman over the phone and text, settled on a price. Was told two other individuals had looked at it, but since we were first we had f Worked with salesman over the phone and text, settled on a price. Was told two other individuals had looked at it, but since we were first we had first choice. Stated we wanted to purchase and submitted the pre-approval online. Dealership chose to sell while we were waiting for them to run our paperwork. Refused to accept deposit. Very poor management. Manager was demeaning and sarcastic. Bottom line, they will sell a car out from under you no matter what verbal understanding you might have with them. Angering to find out a man's word means nothing. More
by ladycop122
Employees Worked With
Russell
February 22, 2023
They tear up cars then want answer the phone dont go there I went for oil change 2020 chevy trak now my radiator is damaged they want even return my call Jimmy got mad about me complaining before so I f there I went for oil change 2020 chevy trak now my radiator is damaged they want even return my call Jimmy got mad about me complaining before so I feel like this was done purposely More
by GAYLUSUNYA
Employees Worked With
Jimmy
February 16, 2023
Bought a used F-150, had issues a day later, sunroof broke, radio would not work, cv joints needed to be replaced. Contacted the sales department to help fix some of the problems, no help at all there. broke, radio would not work, cv joints needed to be replaced. Contacted the sales department to help fix some of the problems, no help at all there. Place is very dishonest, had to end up paying them $2k to take the car back a week later. Please avoid this place at all costs, their only interest is selling cars that obviously have issues and not wanting to do anything to resolve the problem. I am not one to complain or write reviews, but this place is bad news. Plenty of other reputable dealers to choose from More
by Unhappycustomer
Employees Worked With
Sales team
December 15, 2022
Antwon went above and beyond I was sad my trax sold before we got there but he got us a new one for a great deal will def shop with Antwon again if needed he was so fun before we got there but he got us a new one for a great deal will def shop with Antwon again if needed he was so fun More
by Pertyma
Employees Worked With
Antwon
October 18, 2022
The easiest car buying experience we’ve ever had From the phone call with Brandon to make sure the car was available to the salesman Lamar and Chris in finance everything was perfect We drove 3 hours f the phone call with Brandon to make sure the car was available to the salesman Lamar and Chris in finance everything was perfect We drove 3 hours from Tennessee to get there and would do it all over again. Our daughter loves her new 2023 trailblazer More
by Randy
Employees Worked With
Brandon Lamar and Chris
August 01, 2022
Service department lies, has my truck for a 7 week period and “fixed” problem, it’s not fixed correctly and then try to charge for something else, called service manager to inform and just get a song and dan and “fixed” problem, it’s not fixed correctly and then try to charge for something else, called service manager to inform and just get a song and dance about how he has staffing issues, I also let GM corporate know and they have only escalated the issue to no avail, don’t trust this dealership for service More
by Nortedameandy
Employees Worked With
Jimmy, Darrin
July 16, 2022
DO NOT do business with Chevrolet of Canton! We just bought a truck from them and noticed the tires sounded funny during the test drive. The salesman said they were fine, they were just new and We just bought a truck from them and noticed the tires sounded funny during the test drive. The salesman said they were fine, they were just new and the tread needed to ware in. But said he will make sure the truck is inspected before we sign. The tires were signed off on as “excellent” on our paperwork. We signed and took the truck home. The next day the tires were still not feeling right so we took it to our Machanic. He said that they were all torn on the insides and needed an alignment. We brought it back to Chevy of Canton. Their service manager looked at the tuck and agreed that we needed all new tires. We spoke with our salesman and the manager. They kept giving us a hard time and arguing with us that if they were to put new tires on then they should have charged us more for the truck. They said all they can do is replace two of the tires. We said we wanted all four done and the manager said oh well, I can’t do that. We then explained that our family (who referred us) has spent over $300,000 in the last two years there on work trucks and if they didn’t want to replace all four tires then our family explained to us that they will not bring their business there anymore. The manager replied, “I don’t care if they come back or not. I’m only replacing two tires.” 😳 VERY unprofessional! Looks like Bill Holt Chevy just got some new clients! More
by Paynt075
Employees Worked With
Ron and manager
