Chevrolet of Carson

I've made appointments on the My Chevrolet app twice for this dealership. Both times I was told they didn't have any record. I learned from my previous appointment and took a screenshot. I spent hours waiti this dealership. Both times I was told they didn't have any record. I learned from my previous appointment and took a screenshot. I spent hours waiting without an update until I went ti inquire. I've been here going on 6hrs. The appointment doesn't help. Im waiting for a defective part that has an extended warranty to be replaced. The part caused my car caused my car to hesitate, stall, drive sluggish, and the check engine light to come on. A few employees said hi and commented on how long I've been here, but it didn't improve my situation. They don't shuttle anymore, so. I've been sitting for hours. The receptionist felt sorry for me and got someone to talk to me. Recap I spent 6 hrs with an appointment, to get a defective part removed that was affecting my car, and was infored i needed an extra service that cost $380, no discount. After six hours and $400 this will be my last time here. More

The worst service department ever brought in my chevy silverado 1500 for the 4th time first time they sold me the truck the was on demo mode second time electric problem 3rd time the truck had around 600 silverado 1500 for the 4th time first time they sold me the truck the was on demo mode second time electric problem 3rd time the truck had around 6000 mile engine broke and know the 4th time transmission problem and it only was 19000 mile and the guy German will not answer my calls what a customer service the worst More