Chevrolet of Homewood

Very Professional and friendly. My experience was the best . I will definitely be back to do business. My experience was the best . I will definitely be back to do business. More

This is an abbreviated version of my experience with the service department. Oct. 11, 2023: Took truck in due to grinding/hard banging noise from underneath truck on drivers side. My truck is a 2013 Chevy A service department. Oct. 11, 2023: Took truck in due to grinding/hard banging noise from underneath truck on drivers side. My truck is a 2013 Chevy Avalanche and as of this posting has 64,042 miles. Repair: pad kit & front rotor. . Cost: $797.81. Oct 12, 2023. Same noise; took truck back in. Repair: new rear pads and rotors. Cost: $421.55. Dec 18, 2023: Same noise only much worse. Repair: replaced differential. Cost: $2964.30. Jan 24, 2024: Same noise. Afraid to drive. Took truck in again. They said they drove it but did not hear noise. Feb 15, 2024: same noise, but really loud. I recorded noise on my cellphone. Service department says they found problem; has to do with right front hub bearing assembly. I’m skeptical because noise was coming from underneath left side, not the right side. Cost: $833.86. I’ve paid a total of $5,017.52. I feel there were “repairs” made that were not needed at that time. My truck had no symptoms of needing new brakes and rotors, like excessive squeaking when brakes/rotors are bad. I know what bad brakes and rotors sound like. I complained to service manager and was “assured” that all work done needed to be done. I don’t believe that all those repairs needed to be done at essentially the same time. I am extremely disappointed in the service department. I feel that I paid for “so-called repairs” that were not immediately needed, and I wasn’t offered any compensation, except the service manager (who was very nice in listening to me) gave me his business card and asked me to see him directly if I have any more problems. Do I need to pay for more repairs ???. Unfortunately, I didn’t get anything in writing. My family has purchased 3 new vehicles from Homewood Chevy over the years and never had a problem with your service diagnosing and fixing a repair, until this time with my Chevy avalanche. More

I’ve used Chevrolet of Homewood when purchasing my first car and because of the convenience in distance from my home, it was a safe choice to go back to them car and because of the convenience in distance from my home, it was a safe choice to go back to them More

My husband Ron and I are car buffs. We currently own 8 vehicles. So needless to say, when I write this, I’m speaking from YEARS of experience! Chevrolet of Homewood was absolutely AM We currently own 8 vehicles. So needless to say, when I write this, I’m speaking from YEARS of experience! Chevrolet of Homewood was absolutely AMAZING ! From my first call to Tina at 8am (before actual business hours, thank you for answering!) to Francisco, our salesman who was so friendly and accommodating to the Manager Mike, helping with my husbands special requests in getting the car prepped and out the door, and even the porter who helped prep our car, so nice …..and our financial guy Kevin who is an absolute wiz at what he does ……I’d love to have that guy on my team if I had a sales business ! They were all honestly the kindest people we have EVER had the pleasure of dealing with at a dealership. I mean ever ! They were 1.5 hours away ….And I will make that drive again without hesitation ! So this is going to sound weird ….but even their customers who were waiting for service were so sweet. It’s a great area , and I was pleasantly surprised especially it being our first time out there, you never know with new places. We have Gjovick Chevrolet 3 mins from our house…..They are so rude and nasty in general and always trying to pull some xx with pricing. Chevrolet of Homewood did not phoney jack up prices, and we did purchase a specialty vehicle. I LOVE these people ….I’ll be back , without a doubt !!! Thank you all for such a pleasant experience! More

Great service very patient and informative actually care about the customer and their needs in a vehicle about the customer and their needs in a vehicle More

Great service very patient and informative actually care about the customer and their needs in a vehicle about the customer and their needs in a vehicle More

Very satisfied not long of wait time very knowledgeable of job thank you for services of job thank you for services More

It was a pleasure going here…I’m sooo glad ii picked this dealership. My Salesmen Was very patient and nice to me…thank you guys sooo much dealership. My Salesmen Was very patient and nice to me…thank you guys sooo much More

The dealership had some great people that cared about the people. They got me a good deal. people. They got me a good deal. More