Chevrolet of Puente Hills
City of Industry, CA
Filter Reviews by Keyword
By Type
480 Reviews of Chevrolet of Puente Hills
Having Dominick as my salesperson made the entire buying experience smooth and pleasurable. No pressure in getting the price and options I was looking for. Highly recommend this dealership to anyone looking experience smooth and pleasurable. No pressure in getting the price and options I was looking for. Highly recommend this dealership to anyone looking for a good deal on a Chevrolet. More
Customer service was great in person. $250 diagnostic fee is very high and what stops them from hyper overcharging me with a “go away” quote and pocketing my diagnostic fee? There has t $250 diagnostic fee is very high and what stops them from hyper overcharging me with a “go away” quote and pocketing my diagnostic fee? There has to be a better way. Communication is archaic, calling me in the middle of the day so my phone mutes their call. No text message, no email. Tried to return call and was told my service rep was busy and that they would call me backs. They didn’t. Lucky I work close to the dealership to keep things moving, but the lack of communication is a mold inconvenience to me on top of everything else. They keep a good record of my repairs in the past and everyone there is friendly enough… More
The service dept. Went above and beyond to find and fix the problem with my Chevy Tahoe. Before my warranty ended. Lauren was so helpful and attentive and made sure I Went above and beyond to find and fix the problem with my Chevy Tahoe. Before my warranty ended. Lauren was so helpful and attentive and made sure I was aware and on board with all the repairs being made to my automobile. More
I was appreciative of Ruben. He told they had a special going on for what I needed and he got me in quickly. Thank you, Ruben. He told they had a special going on for what I needed and he got me in quickly. Thank you, Ruben. More
Very disappointed with your customer service! Took my car back after an oil change because the vehicle was not running properly. Ruben was adamant.that is was the transmission. After I took him Took my car back after an oil change because the vehicle was not running properly. Ruben was adamant.that is was the transmission. After I took him for a test drive, and the technician looked at the vehicle It turned out that it was the spark plugs that were installed incorrectly. More

