Chevrolet of Smithtown
St. James, NY
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I’ve been coming to this dealership for years and have always had great experiences, which makes this visit especially disappointing. The dealership itself is great, but the gentleman who assisted me this always had great experiences, which makes this visit especially disappointing. The dealership itself is great, but the gentleman who assisted me this time was not. He is an older gentleman with glasses, was breathing abnormally heavy and was completely unhelpful. I wish i remembered his name. He lost the keys to my vehicle and then gave me someone else’s keys to a similar Traverse, which caused a lot of unnecessary confusion and stress. After going home and waiting for what was supposed to be an inspection and oil change, I received a call to come pick up my truck—only to find out that the work wasn’t even completed. It was a complete mess and a huge waste of time. This was an extremely frustrating experience and made for a terrible day at a dealership I normally trust and recommend. This guy I plan to avoid at all costs as he did not have a clue to what he was doing. More
BUYERS BEWARE A pack of incapable vultures . I recommend going with any other dealership. Watch out for the 1700 in hidden fees they hide in the small print... And if they want you to pick up yo I recommend going with any other dealership. Watch out for the 1700 in hidden fees they hide in the small print... And if they want you to pick up your new car even though there's a broken part and promise it will be fixed in a week walk away ... I'm 2 payments in, driving a broken new car waiting on " parts to come in" Id rate them a zero if I could BUYERS BEWARE More

