Chevrolet of Smithtown

Returning Customer James was very helpful and understanding. My husband and I were able to turn in our lease and lease a new vehicle right away. We explained that altho James was very helpful and understanding. My husband and I were able to turn in our lease and lease a new vehicle right away. We explained that although we love our Traverse we needed to lease a car with a lower payment. At no time did James try to sway our decision. He was very helpful and professional. We are very happy with our new Equinox. More

Enjoyable Professional, courteous, knowledgeable , very friendly and helpful staff. You feel comfortable there. You can see how everyone works together. They d Professional, courteous, knowledgeable , very friendly and helpful staff. You feel comfortable there. You can see how everyone works together. They don’t act superior and they explain everything. More

Great experience again at Smithtown Chevrolet! Sean is the Best! I could not ask for more. A pleasant and easy process. Loving my 2nd Colorado...…. Back to Back! Thank You and Happy Holidays.... Sean is the Best! I could not ask for more. A pleasant and easy process. Loving my 2nd Colorado...…. Back to Back! Thank You and Happy Holidays.... More

It was a wonderful experience! Monica was so great!! I truly had a wonderful experience from beginning to end!!! Everyone was extremely helpful and knowledgeable. I would highly re Monica was so great!! I truly had a wonderful experience from beginning to end!!! Everyone was extremely helpful and knowledgeable. I would highly recommend Chevrolet of Smithtown! More

my third Chevy I traded in my 2016 Malibu for a 2018 Malibu. It was very easy. We came back the next day and picked up our new car. We love it. I traded in my 2016 Malibu for a 2018 Malibu. It was very easy. We came back the next day and picked up our new car. We love it. More

New Equinox Lease Salesman at Smithtown Chevrolet (Mitch) was helpful, knowledgeable and advised me about a "deal" going on at Costco if I was to take advantage of the Salesman at Smithtown Chevrolet (Mitch) was helpful, knowledgeable and advised me about a "deal" going on at Costco if I was to take advantage of the lease in November. They helped me return my former lease (Hyundai Sonata) and had (or found) me the car I wanted and I picked it up the next day. More

Great experience Went to the dealer to buy a used car. We left with a new one. I will be back in a few months to get another vehicle Went to the dealer to buy a used car. We left with a new one. I will be back in a few months to get another vehicle More

quick and easy!! Mitchell Ferraro was professional and very knowledgeable .. He made the whole process of leasing my vehicle quick and smoothly. My vehicle was read Mitchell Ferraro was professional and very knowledgeable .. He made the whole process of leasing my vehicle quick and smoothly. My vehicle was ready to go in no time. More

TERRIBLE CUSTOMER SERVICE My wife and I went to go price out a Chevrolet Tahoe at Smithtown Chevrolet. We walked inside and were ignored by everyone until we walked up to the s My wife and I went to go price out a Chevrolet Tahoe at Smithtown Chevrolet. We walked inside and were ignored by everyone until we walked up to the sales podium to ask for assistance. We were greeted by a sales person who mumbled his name to us to where we couldn’t understand him (but later found out it was Andrew after looking at their website). We explained what we were looking for, went for a quick walk around to see what was on the lot and then asked for a quote on how much a lease on a Tahoe would be. In response, we got “You guys aren’t going to buy a car today, why should I waste my time pricing you out?”. Before we let him continue, we turned around and walked away. The manager Bill saw me walking away as I gave him a shrug (because I couldn’t believe how we were just treated) but decided to let us keep walking and not act on trying to save a customer. TERRIBLE experience... would NEVER recommend anyone to this place. I’m in the service side of the car business (which I told him so you would think there would be some level of respect)) and I would never treat a customer this way. Very disgusted with this experience... More

Service was on time and excellent Angela from the service department was very helpful and patient in addressing all of my concerns and even made me aware of some money saving coupons t Angela from the service department was very helpful and patient in addressing all of my concerns and even made me aware of some money saving coupons that this dealership offers. More