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Chevrolet of Walla Walla

Walla Walla, WA

Overview
Employees
Reviews
Vehicles
4.6
572 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 572 reviews

August 03, 2022

very helpful and reliable and went above and beyond to help me get the car that I wanted, highly recommended coming here for your car needs, amazing customer service, appreciate all that was done for me More

by Metro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 03, 2022 -

Chevrolet of Walla Walla responded

Congratulations on your new Buick, Metro! It’s very uplifting to know that we’ve made a positive impact. It’s always been Chevrolet of Walla Walla’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an amazing rest of your day!

August 02, 2022

They are working very hard to help me find an affordable way to replace the blown engine in my 2016 Spark. Suzanna has gone above and beyond to help me find a solution to fix my car so it is not a total los More

by STEWANDJUDYEMERY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Suzanna
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Aug 02, 2022 -

Chevrolet of Walla Walla responded

Great news, STEWANDJUDYEMERY! Reviews like yours inspire our Chevrolet of Walla Walla team to continue going above and beyond for our customers and Suzanna is a wonderful person who exemplifies this quality to the fullest! Know that, whether it be for a car-buying or service experience, our team is always more than happy to assist you!

July 28, 2022

The staff was very professional and never once rushed me, they valued my opinions and concerns as well as super flexible with me. More

by jasmine_cuanas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Saucedo
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Aug 05, 2022 -

Chevrolet of Walla Walla responded

Hi Jasmine_cuanas1, thank you so much for your positive comments about Nissan Of Walla Walla! We can't wait to see you again, have a great day.

July 25, 2022

Everyone was friendly and helpful. Jesus took good care of us. We love our new Silverado! More

by nancy.reller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Chevrolet of Walla Walla responded

Congratulations on your new Chevrolet Silverado, nancy.reller! Welcome to the Chevrolet of Walla Walla family! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We’ll make sure that Jesus knows how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new car!

July 21, 2022

They did the work that was requested. Took longer than I expected but was performed right the first time. More

by ricekevin176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jul 21, 2022 -

Chevrolet of Walla Walla responded

Thank you for taking the time to review our service, ricekevin176. We truly apologize for taking more time than you anticipated, we appreciate the feedback and will work to improve in that area. We hope to leave you even more satisfied next time. Again, thanks for choosing Chevrolet of Walla Walla, we appreciate the support!

Jul 22, 2022 -

Chevrolet of Walla Walla responded

Hi Ricekevin176, we appreciate your honest feedback, as we are always looking for ways to improve. We can't wait to see you again, have a great day.

July 21, 2022

Staff was friendly, courteous, knowledgeable, and professional. They reminded me of upcoming services and made sure I was up to date. Thanks! More

by Cougwsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna, Katia
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Jul 22, 2022 -

Chevrolet of Walla Walla responded

Cougwsu, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla!

July 21, 2022

This place sucks. Save your time and money and skip it. They tried to charge me $4000 to fix my car seat which should’ve only cost under $1k for parts and labor. T More

by TUCKERLORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
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Jul 21, 2022 -

Chevrolet of Walla Walla responded

Hello TUCKERLORI, although we are discouraged to hear about the experience you had here at Chevrolet of Walla Walla, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

Jul 22, 2022 -

Chevrolet of Walla Walla responded

Tuckerlori, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager Susana would really like to speak with you more regarding this matter. Please reach out to her at (509) 529-7000. We look forward to hearing from you.

July 19, 2022

We brought our Chevy Tahoe in to mainly get the horn fixed. The cost to do it was too much. However, we did get the electric seats (driver & passenger) adjusted. More

by jackaljames15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Chevrolet of Walla Walla responded

Hello jackaljames15, we're discouraged that you feel Chevrolet of Walla Walla to be subpar from five stars. The very last thing we want is for our customers to feel unsatisfied, as our team has always been known for working hard and going above and beyond for each customer. Whether it be a car-buying or service experience, our team is here to happily serve you. Thank you for the review and we hope to have the opportunity to serve you in the future.

Jul 20, 2022 -

jackaljames15 responded

Things didbnot go smoothly. We livevin Wallowa OR, your Chevy dealership is the closet within 200+ miles. We were told the horn could be fix, but cost was prohibitive for us. Still driving with no horn and it has been months. The law of probability say I will get a ticket for no horn. My wife and i are both retired military veterans, and just wished something could be worked out. Very disappointed.

Jul 21, 2022 -

Chevrolet of Walla Walla responded

Thank you for letting us know about your recent visit to Nissan Of Walla Walla. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (509) 529-7000.

July 18, 2022

Good dealership to work with. They gave me a great deal for my trade. Explained everything about the truck, made the process quick & painless. More

by Scorpiofrancis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2022

All the people who work there are new and I’m not really satisfied with the dealership anymore More

by Not again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Chevrolet of Walla Walla responded

Thank you for your honest review. We have always been open to receiving customer feedback and for this reason, we are known for providing top-notch service to all of our guests. We feel discouraged to know you’re feeling let down, however, we will be taking your comments and sharing them within the Chevrolet of Walla Walla team. Should you wish to discuss this any further, please message us your contact info at your earliest convenience. We truly hope you would consider returning to us in the future, our team would be more than happy to assist you again!

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