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Chevy Chase Acura - Service Center

Bethesda, MD

4.9
118 Reviews
Call Service Center (301) 656-9200

118 Reviews of Chevy Chase Acura - Service Center

Sort by
April 17, 2022

All way good they were quick and efficient Very nice people to deal with I will be back More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Toronto
Report | Print
Apr 18, 2022 -

Chevy Chase Acura responded

Dear Ken. We appreciate you taking the time to leave a great review about our services. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

April 16, 2022

Rick Aldridge always makes my service experience pleasurable. He is THE reason that I continue to use Chevy Chase Acura’s service department. More

by munaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Aldridge
Report | Print
Apr 18, 2022 -

Chevy Chase Acura responded

Dear munaker. We appreciate you taking the time to leave a great review about our Service Department and Rick Aldridge. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

April 06, 2022

Great service ! They always accommodate my requests and provide fast service . My service was fast and very professional. More

by Sarah Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Apr 11, 2022 -

Chevy Chase Acura responded

Dear Sarah Ali. We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

April 05, 2022

I’m glad I bought my car at Chevy Chase Acura, the salesman is very nice, and the service guy his name is Erick, he’s very experienced and gives good advice about your car , good job. More

by trevorrodney@icloud.com
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Apr 11, 2022 -

Chevy Chase Acura responded

Dear customer. We appreciate you taking the time to leave a great review about our Sales Department and Erick Sanchez. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests

March 28, 2022

I have been a customer with Chevy Chase Acura for 20 years or more. My Advisor, Rick Aldridge, provides high quality customer service. Everyone in service is very helpful. They get you in and out in a r More

by Kim5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Aldridge, Mike Jones
Report | Print
Mar 28, 2022 -

Chevy Chase Acura responded

Dear Kim5. We appreciate you taking the time to leave a great review about our Service Department and Rick Aldridge. I would like to thank you for sharing this great review about our dealership! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Please let us know how we can further assist you with your transportation requests.

March 23, 2022

Chris Toronto was great! All about customer service!!! Great cars, great service! They get it! More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Toronto
Report | Print
Mar 28, 2022 -

Chevy Chase Acura responded

Dear Don. We appreciate you taking the time to leave a great review about our Service Department and Chris Toronto. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

March 03, 2022

Some employees are not as helpful as others. I was told I'd be contacted once service was done but that didn't happen. I had to call thrice 7 hours later to get the Service Rep to confirm my car More

by boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph
Report | Print
March 01, 2022

Erick Sanchez is my advisor and is always communicative and helpful! I always take my vehicle there for oil changes More

by gvkopit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Sanchez
Report | Print
February 25, 2022

The technician inspected my car with details and found out many small and big problems with quotes. Based on his suggestion I ordered rear brake pads and rotors replacement service with brake fluid and d More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lou who serviced my car
Report | Print
Feb 28, 2022 -

Chevy Chase Acura responded

Dear George we appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business, your trust and your recommendation! Please let us know how we can further assist you with your transportation requests.

February 25, 2022

I like the fact they explain all of the work that was done on the vehicle. More

by elgcook
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson Aznar
Report | Print
Feb 28, 2022 -

Chevy Chase Acura responded

Dear customer, we appreciate you taking the time to leave a great review about our services. We are glad to see you had a pleasant experience with us! Thank you for your business, your trust and your recommendation! Please let us know how we can further assist you with your transportation requests.

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