Chiefland Chrysler Dodge Jeep Ram FIAT - Service Center

Wife made service appointment for recall we arrived at dealer and were quickly waited on repair took about 2.5 hours car was washed and ready to go. dealer and were quickly waited on repair took about 2.5 hours car was washed and ready to go. More

always been extremely satisfied. I deal with Nancy and I highly recommend her to others I deal with Nancy and I highly recommend her to others More

Lou is great! Overall great experience! Would definitely come back again to buy another truck. Overall great experience! Would definitely come back again to buy another truck. More

The worst service ever had dealing with Dodge in 35 years some i’m ashamed to say at Iona Dodge some i’m ashamed to say at Iona Dodge More

Helena is a super-duper service advisor! She handled everything from diagnostics to ordering parts, and scheduling installation. She keep me informed all along the way. She handled everything from diagnostics to ordering parts, and scheduling installation. She keep me informed all along the way. More

Great service, we recommend everyone we know. .Always fast, and very helpful. Love the snacks in the waiting room .Always fast, and very helpful. Love the snacks in the waiting room More

I Haileigh Gainey just purchased a Dodge Journey and im very very pleased they are great people and will help you anyway they can they are great i definitely recommend you go get a vehicle their! very very pleased they are great people and will help you anyway they can they are great i definitely recommend you go get a vehicle their! More

I would like to thank Mr Kelly for helping me with my purchase of a new 2020 2500 ram the 3rd one from cheifland dodge a great experience no hassle just good friendly service thanks very much to Mr Kelly purchase of a new 2020 2500 ram the 3rd one from cheifland dodge a great experience no hassle just good friendly service thanks very much to Mr Kelly a true pro. More

The worst customer service ever! Transmission problem with 2016 Jeep Cherokee limited, had car towed, Cannot get anyone to take my calls. Even have cell # to sales lady, no answer and Transmission problem with 2016 Jeep Cherokee limited, had car towed, Cannot get anyone to take my calls. Even have cell # to sales lady, no answer and will not return my call after assuring me she would. I have no transportation and was told by sales lady that I would be getting a rental to drive until Jeep fixed. The salesman that paid the difference of tow charges had a conversation with tow truck driver telling him not to (expletive) with that b@&@$h. Saleslady gave me her personal cell number and told me to call her, l took her for her word, well her word has no value. I told her about my health issues and my mother who is in a rehab facility that I need to be able to attend to so I need a ride, and she stressed the importance of how we should take care of our mothers, I would hate to be hers and I feel sorry for her kids.I have ask to speak with Doug concerning this matter numerous times, they put me on hold and leave me there. It is no wonder this world is like it is with people like these running businesses.These folks have lied to my face and now will not talk with me about the product that is defective that they sold me, finally they had their service manager call me to tell what was wrong with the transmission, but he could not tell me what caused it or if it will happen again. Parts on back order and do not know when they can get them and I am without a ride, and still no word on rental car. Do not do business with this place. They will treat you sweeter than sugar and suck you in and then treat you like sewage when there is problem. This Jeep Cherokee Limited was bought and fully paid for at this facility from these people. I do not recommend anyone to do business here. I swear these statements are true and accurate. And still no rental as of 10/24/2016 2 1/2 days without ride and no call explaining why, when told I would be called. More

DID you know that your tires are not covered under warranty I have a year old 2013 Dodge Dart. I brought my car in for a free oil change, and wanted them to check my tires, as they are all continuously going l I have a year old 2013 Dodge Dart. I brought my car in for a free oil change, and wanted them to check my tires, as they are all continuously going low and the tire pressure monitoring system was going off. I was treated like a stupid female that didn't know anything. They said that they checked my tires and nothing was wrong... but said the pressure was low... and they added some air. I had just added air 4 days prior to my visit there, and told them that. They told me there was nothing wrong with my tires. My ex-husband called and was told that my tires were not covered under my warranty. FINE ... why didn't anyone tell me that??? So a week later I just left a tire shop. They looked at the tires, said I had a bad valve stem, and fixed it free of charge. I was told by the service department that they had checked my valve stems. I have purchased two vehicles from the dealership, and the sales department has always been very helpful. Highly disappointed in the service department .... I now wonder if they even change my oil. More