Choice Auto Sales

The best people! And no xx. They make it super easy and actually care about their customers. Kirk is the best and Ray was super helpful and so easy to work with!! The And no xx. They make it super easy and actually care about their customers. Kirk is the best and Ray was super helpful and so easy to work with!! Their service department has also always been great to work with. All around the best place to buy or service a car!! More

0/5 stars. Purchased a car for my daughter here in winter 2021. She has put a grand total of about 15,000 miles on it since we purchased it but we have shelled Purchased a car for my daughter here in winter 2021. She has put a grand total of about 15,000 miles on it since we purchased it but we have shelled out thousands for major repairs. Last fall we had to have the turbo replaced which cost about $4,200 out of pocket- Choice did the repair and they did offer a 10% discount which at the time was appreciated. Fast forward to this Summer (July 2023) and the entire electrical module needed to be replaced. Choice couldn’t do it after giving me about 2.5 weeks worth of excuses couldn’t figure out the exact issue and had it with a “specialist “ that also couldn’t figure it out so I had to have it towed to Land Rover Monroeville to complete the repair and once the car arrived at Land Rover Monroeville it was covered in some type of clear goopy sap like substance. Whether that was from choice or the “specialist” they sent it to I don’t know but the repair shop at Land Rover Monroeville made several comments about it. The grand total for the electrical module was about $689 at choice for a new battery that wasn’t needed ( since it was replaced by a shop I had AAA tow it when this first happened. I had a receipt as proof the battery was not the issue since it was brand new and had 0 miles on it since it was towed to choice once it was discovered that the issue was not just the battery) then $3,200 at Land Rover Monroeville plus towing. Now (November 2023) she is experiencing issues with the turbo again - which remember was replaced last fall. I was told there was a 1 year 12,000 mile warranty we are 3 weeks outside of the warranty and only 8,000 miles in and they are completely unwilling to do anything to help. I was told the parts were purchased from A& L motors and I could call them to see if they could warrant the parts used. I called and they had no record of purchase from choice and didn’t know what I was talking about. This is a dealership that does the bare minimum. They probably fixed the car with used parts from a trash can and some duct tape and that’s why they won’t stand behind their work. I feel strongly that we were sold a lemon and that the dealership did everything they could do it hide it. The bottom line is the car shouldn’t be having multiple major systems replaced. It is a 2016 with 102,000 miles on it. I am fully aware of higher maintenance costs associated with the Land Rover brand this is not the first one I have had and I currently drive one and I have never experienced anything close to this amount of repairs in this little time. These issues are not maintenance costs these are major system failures requiring complete overhaul after only driving about 15,000 miles since purchase. We have spent about $8000 plus towing on these repairs. We made a HUGE MISTAKE in trusting this dealership with our business. I would not recommend them to anyone for anything under any circumstance. If you are considering using this dealership and reading reviews for that purpose please reconsider. It’s not worth it More

Sold an elderly women a freshly inspected vehicle that was fraudulently inspected. Car had to be towed after driving less than 20 miles home. A week later and the vehicle that was “newly” inspected is sti was fraudulently inspected. Car had to be towed after driving less than 20 miles home. A week later and the vehicle that was “newly” inspected is still in the shop and they don’t know when it will be done. Makes me think it’s why they offer “lifetime” inspections, because they don’t want people finding out they are being scammed. More

Absolutely horrible. Sold me a vehicle that stopped running after a few weeks. Called them and they said it's not their problem. Complete scam. Do not go here. Sold me a vehicle that stopped running after a few weeks. Called them and they said it's not their problem. Complete scam. Do not go here. More

Great staff and very knowledgeable about there vehicles. I would highly recommend Choice Auto Sales for a quality vehicle at a fair price!! I would highly recommend Choice Auto Sales for a quality vehicle at a fair price!! More

Bought a truck had the worst experience of my life. Just note that was my 13th vehicle and it made me sick. DEFINITELY not recommend! note that was my 13th vehicle and it made me sick. DEFINITELY not recommend! More

This past Saturday I bought my second car from Choice Auto Sales. They offer high quality, fair prices, excellent customer service, and an easy and low-pressure car-buying experience. I worked with Ray Auto Sales. They offer high quality, fair prices, excellent customer service, and an easy and low-pressure car-buying experience. I worked with Ray on both of my car purchases, and he and the rest of the Choice staff are true professionals. I'm a very happy return customer. More

RUN DO NOT HIDE Wow..what a negative experience. Do yourself a favor and go somewhere else. Can't say anything positive about efforts to buy a car from these folks. Wow..what a negative experience. Do yourself a favor and go somewhere else. Can't say anything positive about efforts to buy a car from these folks. Made a solid offer (96.31%) of list priceand they didn't even bother to respond. I can only surmise (my opinion) that CARMAX and CARVANA are crushing this industry. More

Horrible Buyer Beware! the cars may look pretty but they are junk, read all reviews!!! I purchased a truck on May 30th 2017, on the way home the check engin Buyer Beware! the cars may look pretty but they are junk, read all reviews!!! I purchased a truck on May 30th 2017, on the way home the check engine light came on for emissions codes. Keep in mind this passed emissions 2 days prior at their shop. I called took it back to the shop and was told it need a Cat Converter, that was replaced. Now the Transmission pressure sensor and Transmission over heat lights keep coming on took it back to the garage and got no answer for this. It is still happening. Fast forward a month or so, the front spring is cracked in half and has been like that for some time due to the corrosion that caused it to snap, the wheel bearing went on the Driver’s side. I was told to drive it to the shop, (even know the tire felt like it was going to fly off) I got it there and the passenger strut was replaced, and the driver’s side wheel bearing. Shouldn't these be put on in pairs for even wear? that problem was fixed Next I was taking my kids to football practice and with the gas to the floor it would not go above 15 mph. Now at highway speeds of 60 mph the truck decides to throw its self in to 4LO while making all kind of awful noises. Guess what this isn't covered in the warranty. How does a vehicle just throw itself in to 4WD and 4LO while the switch is clearly in 2WD? This whole experience was a disaster since i drove it off the lot, I can't get anyone to return my call i have left messages and and get attitude, WTH is the warranty good for? Nothing I guess. this truck is a polished up piece of crap!! More

Best Purchase experience I've ever had! The guys there took great care of me and answered all my questions! Very happy with my experience at Choice Auto Sales! GREAT JOB GUYS! The guys there took great care of me and answered all my questions! Very happy with my experience at Choice Auto Sales! GREAT JOB GUYS! More