Chris Auffenberg Ford Lincoln

Thankfully, the night before I drove to St Louis to go truck shopping I ran across a listing at this dealership. I noticed a truck I would be interested in and checked out dealer review. James had a good truck shopping I ran across a listing at this dealership. I noticed a truck I would be interested in and checked out dealer review. James had a good review on here so I asked for him by name. Thank goodness I did! This salesman and this dealership was breath of fresh air in a sea of smog! I have bought several trucks over the past 2 decades and I can say without a doubt, my experience with Auffenberg Ford was by far one of the best low pressure, pleasant experience I have had at a dealership.. Honestly, I never thought I would say that about a dealership, but hear I am.. Thank you James, and your sales team in Washington, MO.. You guys will be my first stop from now on! More

Just got a Ford F-150 yesterday. We looked several places for a truck and no one was really interested in working with us until we talked to James at Auffenberg dealership in Washington Mo. He was as helpful for a truck and no one was really interested in working with us until we talked to James at Auffenberg dealership in Washington Mo. He was as helpful as could be finding a truck we were happy with. Everyone there was friendly to us. Happy with the service and the people. More

David Simon Likes to waste time He likes to send emails to wifes if he feels the husband hurts his feelings. Not a good practice. Just conentrate on selling the car. Go anywhere but He likes to send emails to wifes if he feels the husband hurts his feelings. Not a good practice. Just conentrate on selling the car. Go anywhere but here they lack ethics and honor. More

Could have sold us what we wanted but They could have sold us a vehicle that we wanted. Instead they tried to sell us what they wanted to sell us. I wouldnt recommend this place to anyon They could have sold us a vehicle that we wanted. Instead they tried to sell us what they wanted to sell us. I wouldnt recommend this place to anyone. More

poor ethics Lacking ethics at this dealership, the general manager was a jerk, typical car salesman garbage. wasted plenty of my time really just a difficult set Lacking ethics at this dealership, the general manager was a jerk, typical car salesman garbage. wasted plenty of my time really just a difficult set of people to deal with. More

Nightmare dealing with this dealership After dealership confirmed loan commitment. We signed the contract , were given keys, They Took our trade in, put it up on their web site, cashed the After dealership confirmed loan commitment. We signed the contract , were given keys, They Took our trade in, put it up on their web site, cashed the downpayment- 11 days later called and said loan wasn't confirmed and may need us to return the car. The dealer requested paperwork for income proof. They told us they turned proof of income into bank - we found out 4 days later when we contacted the bank ourselves to find everything was fine and the bank lets the dealership know immediately when requesting approval. The financial manager Joe Lehocky was rude, unpleasant and laughed at us when reviewing the contract. Joe in sales wAs pleasant and very nice. We highly recommend you do not go to this dealership. . More

This experience lead me to promise to never buy a Ford again after being a loyal Ford owner for 40 years. Insulting, aggressive, manipulative and dishonest. Keep your distance from this crew. again after being a loyal Ford owner for 40 years. Insulting, aggressive, manipulative and dishonest. Keep your distance from this crew. More