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Chris Myers Auto Mall - Service Center

4.6

11 Lifetime Service Reviews

27161 Highway 98 , Daphne , Alabama 36526

11 Reviews of Chris Myers Auto Mall - Service Center

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May 08, 2018

"Excellent service department "

- TCenter

I have used the Chris Myers Auto Mall service department for 7 years since moving to Alabama. Kyle always takes such good care of me and my vehicle. Check in and checkout is always quick and painless. When I had an active warranty, Kyle was diligent in making sure any issues with my car were taken care of and a substitute car was available to me. I highly recommend Chris Myers Auto Mall service department and appreciate Kyle’s attention to detail.

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Recommend Dealer
Yes
Employees Worked With
Kyle in service department
September 21, 2017

"PCP oil change"

- Shar2k

Brought car in and waited 45 minutes. Told car was done walked out and got in car and left love PCP. No paying and easy service appointments. Thanks

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Yes
Employees Worked With
Don't remember
June 12, 2017

"Very pleased! "

- Connie Merrihew

I have always been very pleased with everything about Chris Myers! Great people! I recommend them hands down! I purchased my vehicle from them and have my car serviced there when it needs it. They are always honest with me and are super nice folks to deal with. I would recommend them to my family and friends!

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Recommend Dealer
Yes
Employees Worked With
James Scoggins
June 04, 2017

"Amazing Service"

- HURTADO

Have always been greatly satisfied with their customer service. They always make sure everything is ready and in great condition when it comes to auto service.

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Recommend Dealer
Yes
Employees Worked With
Kyle
May 31, 2017

"Service Dept"

- D. DeVeny

Great team. Service writers always motivated and professional. Kyle and Scott inspired confidence and demonstrate professional tradecraft each and every time I visit. I will continue to trust them with my vehicles.

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Recommend Dealer
Yes
Employees Worked With
Scott and Kyle (Service Writers)
May 10, 2017

"Great work"

- Jerry5151

Great work, They will even shuttle you home . I received my vehicle back in a reasonable time frame. They called me and gave me an estimate before starting the work.

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Recommend Dealer
Yes
Employees Worked With
Austin Chance
May 02, 2017

"Service Excellence!"

- BamaCookieFan

Excellent service. Great staff! Always gets you in and out without compromise of workmanship. I could get my service locally, but choose to drive over to Daphne.

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Recommend Dealer
Yes
Employees Worked With
Clayton Jones,Jimmy Warren
April 22, 2017

"Service"

- Carguy

Service was performed quickly and courteously. Waiting area is pleasant and employees helpful . Dealership is easily located on Highway 98 in Daphne. I would certainly recommend to friends and family.

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Yes
Employees Worked With
Erin Baughman
April 19, 2017

"Experience"

- Rodger Lowery

I have a great experience with Chris Myers from buying a new truck to their service department. I highly recommend them. Excellent service and keep me notified of required maintenance.

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Yes
Employees Worked With
Steven Wingrove
October 05, 2016

"Average sales experience - terrible Service center"

- cowanj

I have purchased a few cars and trucks from Chris Myers over the years. I have never had a bad experience on the sales side, it has always been average. Service however is a completely different story. I have yet to have an average experience, much less a good one, in service. My service experiences are always bad - terrible in fact. I am not talking about major services, they have yet to provide me with an average experience on simple things like oil changes. After a terrible experience I always get mad and don't go back for a year or so. Then I give them another shot only to get screwed again. Today I took my Ram 2500 in for its first service (new truck). I booked an 8:30 AM service appointment, but dropped the truck off at 7:30 AM. I showed up to pick the truck up at 4:35 PM and they haven't even started on it. They told me to give them an hour and that they would not be able to wash it. Are you kidding me? Last time they had my Jeep two days and didn't bother to tell me they needed to keep it overnight until I showed up at 5 to pick it up (it was the second time they had attempted to stop the 2014 JKU from leaking) . They have terrible communication skills and I just don't feel like they care. What is the point of scheduling service if it doesn't mean anything? They always have an excuse but never improve or do anything to make things right. After today I am never going back, this is like the 4th bad service experience in a row. I am sure they don't care but I can't continue to condone such terrible customer service. From here on out I will be inconvenienced with a longer drive to have my RAM serviced at an out of market dealership. I advise you to take your business elsewhere unless you like being treated poorly.

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Recommend Dealer
No
Employees Worked With
I have worked with many people there over the years
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