Chrysler Dodge Jeep Ram Brooksville

Today was a amazing day at the Dodge dealer ship in Brooksville Florida . I would like to give a big thank you to ANDY MARRERO the best sale consultant I have ever had . Iam so thankful and grateful Brooksville Florida . I would like to give a big thank you to ANDY MARRERO the best sale consultant I have ever had . Iam so thankful and grateful for all that was done to go above and beyond to get me in a Vehicle so amazing and beautiful . If you looking for a vehicle, asked for ANDY MARRERO he is amazing. I would recommend anyone that is looking for a Vehicle to come to Dodge Chrysler jeep in Brooksville, Florida. They are the best and take care of the customer with high respect and standards. Again thank you so much. Have a blessed day. Sincerely, Carlos. More

Marerro is a ver special guy made me feel comfortable and trusted. Highly recommend thanks trusted. Highly recommend thanks More

GREAT company, very knowledgeable. Worked well with us . This is our 5th new car from Chry/Dodge/JEEP. Wiĺl be back. Worked well with us . This is our 5th new car from Chry/Dodge/JEEP. Wiĺl be back. More

Andrew m. was very nice and friendly. He worked with me and did and amazing job went over everything step by step. And everything worked out. I couldn't be mor was very nice and friendly. He worked with me and did and amazing job went over everything step by step. And everything worked out. I couldn't be more happy with my purchase. I bought a car here a year ago and the service was great then as well. Highly recommend Andrew m. To help with anything you need. More

Y’all were awesome to work with couldn’t be happier with this purchase of the jeep it’s the one I truly wanted thanks again. this purchase of the jeep it’s the one I truly wanted thanks again. More

I was not met at service for 15 minutes. When Jennifer came to my car she just said she got slammed. I did see 3 other advisers who just ignored me. Not a great experience or just seemed lik When Jennifer came to my car she just said she got slammed. I did see 3 other advisers who just ignored me. Not a great experience or just seemed like no one cared. 2 hours for a oil change. More

They went above and beyond to help me get into my jeep I really think I'm going to enjoy this truck thank for your hard work 😊😊😊 really think I'm going to enjoy this truck thank for your hard work 😊😊😊 More

I am writing to formally express my extreme dissatisfaction with Chrysler regarding a serious issue with my recent vehicle purchase. At no time during the sales process, four months ago, was I dissatisfaction with Chrysler regarding a serious issue with my recent vehicle purchase. At no time during the sales process, four months ago, was I informed that the brand-new vehicle I purchased for $40,000 was sold without a jack or spare tire. This omission is unacceptable and, in my opinion, constitutes a failure to properly disclose material information at the point of sale. Had I been made aware of this fact, I would have either negotiated the inclusion of a spare tire as part of the deal or purchased one at the time of sale. As a direct result, I was left stranded with a flat tire and forced to rely solely on towing. This occurred during a holiday weekend when no dealerships were open and no independent repair shops had the required tire in stock. The lack of a jack or spare tire created not only an undue hardship but also a significant safety risk. Leaving a 60-year-old woman without a safe or reasonable means of addressing a flat tire raises substantial concerns regarding Chrysler’s duty of care to its customers. To add further concern, I purchased a replacement tire from the dealership today and, despite the significant inconvenience, cost, and safety risks I endured, no discount, goodwill adjustment, or other accommodation was offered. This only compounds my frustration and disappointment with Chrysler’s handling of this matter. I consider this a serious issue and am prepared to pursue legal remedies. I will be consulting with an attorney to discuss next steps, including potential claims for failure to disclose, breach of implied warranty, and unsafe design. More

I have to say a great dealership, I love the separate booths where you can explain to your service tech the issues with your vehicle. lance my service tech was great, very understanding listen to my conc booths where you can explain to your service tech the issues with your vehicle. lance my service tech was great, very understanding listen to my concerns and was honest with me about how long it was gonna take. I did like the waiting room was comfortable, but the charging station I have to say did not charge my phone but overall service was great and my truck runs fantastic. More

Be careful purchasing a car from this place, especially if you are a woman. I purchased a car from them in June and I asked what their fees were. The salesman, Paul Zummo, told me that the only fees that t if you are a woman. I purchased a car from them in June and I asked what their fees were. The salesman, Paul Zummo, told me that the only fees that they have are $1195. I purchase the vehicle, went into finance with his brother, Sal Zummo, and he did not go over anything with me. He just said sign here, here, and here, and o was done. He said he didn’t charge me for my plate because I had one. I never walked out of there with any paperwork, just the registration. That’s all he gave me. I paid a huge downpayment, but still owed almost the price of the car. I thought it was just the interest. Yes, I should’ve been more diligent, but I was just so happy to get my daughter a car, and I thought these guys were really looking out for me and my daughter. I never received the contract until the end of July, and that was only because I asked for it. When I looked through it, I saw a fee that I was unaware of..a $999 IKON GPS fee. Now I see why they didn’t want me to see the actual numbers. No transparency at all. When I called up there I was told that this is what they use when they transport cars from dealership to dealership. I told them that I didn’t ask for that. They said but you signed the form. Sal never showed the form. He just said to sign. I asked for the GM but they won’t let me speak to him. They will not refund me for their lack of transparency. As I said earlier, yes, I should have been more diligent, but at the same time, I expect transparency and truth. Something neither salesman, nor finance manager, gave me. Lesson well learned. More