Chrysler Dodge Jeep Ram Brooksville - Service Center

Bought a new 2021 Jeep Gladiator and the paint bubbling around hood. Took to Buick for repair was told at least 10 Jeeps has been brought in with same problem. They want to sand down and repaint feel like around hood. Took to Buick for repair was told at least 10 Jeeps has been brought in with same problem. They want to sand down and repaint feel like Jeep should pay for new hood this is a mfg defect. Not just sand and repaint. Was told the dealership was bought up by the same people who own Mercedes and Cadillac big dealers and being treated like this. Plus Mr. Smiley screws up appointment time whole experience has been nothing but a headache. More

excellent customer service and the work was done in a very timely manner ,cost was very resonable very timely manner ,cost was very resonable More

I was informed that they will not be honoring the prepaid service agreement I purchased with my vehicle. I already have to travel 50 minutes to get here because the original dealership sold and wouldn’t hono service agreement I purchased with my vehicle. I already have to travel 50 minutes to get here because the original dealership sold and wouldn’t honor their agreement. No notice! Still waiting after over an hour for an oil change. More

I had my truck serviced there recently, and the service provided by the tech was excellent! However; I was advised by the staff that the new owners wouldn’t be honoring any half-price oil changes. Since provided by the tech was excellent! However; I was advised by the staff that the new owners wouldn’t be honoring any half-price oil changes. Since that was a condition of the previous vehicle sales to us; I find that decision by the new owners unacceptable. Therefore, even though we’ve been loyal customers at this dealership since 1987 (when they were located east of Brooksville) we won’t be buying any more vehicles from the new owners. That’s a lot of vehicles, since we usually bought them two at a time, every 2-3 years. I’ve heard that many other former customers feel the same way; the new idiot owners nickel and dime mentality will cost them some real money in lost customers/sales. Richard B. McCleery Weeki Wachee, FL` More

Had dead battery replaced in December of 2022. Also had multi-point inspection, oil change and tire rotation. All work done to my satisfaction and at a fair cost. Prior to owning my Jeep this d Also had multi-point inspection, oil change and tire rotation. All work done to my satisfaction and at a fair cost. Prior to owning my Jeep this dealership has been my go-to service center for my Dodge/Chrysler vehicles. Jeff Carnival has always been responsive and helpful in assisting me with my service needs. Plan to keep coming back. More

I was there for an oil change at 1 pm. They were on time and finished in one hour. They mentioned some service I would need next time when I could schedule a longer time frame to leave t They were on time and finished in one hour. They mentioned some service I would need next time when I could schedule a longer time frame to leave the car - same day but probably 2 hours or so. Very helpful. Had a nice chat with Bob Kleiner - the man with whom I dealt with when I bought my car in 2012. More

Excellent service and very professional service staff was very courteous and knowledgeable in area and service very courteous and knowledgeable in area and service More

It would be nice if this dealership retained its Service Advisors more than a couple of years. My vehicle requires service (oil change) every six months since I don't put on the required milage to have it s Advisors more than a couple of years. My vehicle requires service (oil change) every six months since I don't put on the required milage to have it serviced sooner. Over the last years I have seen the same service advisor about twice and then third time they are no longer there. It would be nice to have the same service advisor constantly so that he/she could get to know my car and in turn I can get to know them. More

Everyone is very nice, they explain everything before any work is done. They check with you instead of just there for the time there. work is done. They check with you instead of just there for the time there. More

I had a great experience with your company, staff was courteous, communicative, and helpful. You did the job very quick and well. You guys and gal's get a 10 rating from me. courteous, communicative, and helpful. You did the job very quick and well. You guys and gal's get a 10 rating from me. More