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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.2
344 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 344 reviews

November 09, 2023

Alex was knowledgeable and helpful and is one of the best reasons to take my vehicle to Chicago CJDR! More

by paddydickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Nov 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

paddydickey, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 07, 2023

They were able to fix the problem and so far it has been holding up well. More

by E.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

E.R, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 06, 2023

I problems, no hassle. Delivered car as promised. Thanks for your great service and friendly atmosphere. More

by boganjc1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations boganjc1! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

November 05, 2023

Pleasant shopping experience. Did not feel pressured on all levels. Obtained the vehicle needed with all of its safely ty fetures. More

by Nursegray1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Nursegray1999, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 03, 2023

500 for a battery when my starter was under warranty. ..worst service advisor and theives ever...I got 30 years in automotive business... DON'T GET SERVICE HERE More

by CHICAGOAUTOFINANCING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
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Nov 06, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

CHICAGOAUTOFINANCING, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

November 03, 2023

Great service! Very helpful and very kind the representative. Service was quick and easy. Great! More

by maggierose729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

maggierose729, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 02, 2023

I had a horrible experience at this dealership. I was told my package I purchased to get oil changes was expired which I know for a fact wasn’t & then was given an exorbitant quote for my brakes whi More

by mary-mal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Hello mary-mal, you purchased the vehicle when it was under previous ownership, but that has nothing to do with the fact that your USW maintenance plan had expired and as a courtesy we even gave you a free oil change. The $800 on brake was quoted with a 25% discount that you did not appreciate, and if you like I can provide you with a copy of your "expired" service contract. Thank you for your review. We appreciate great customers like yourself. If you have any more concerns, please reach out to our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com.

Nov 02, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

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November 02, 2023

Friendly and efficient. Filling the space to get to the fifteen word minimum. Thank you. More

by Tdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tdk, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 30, 2023

They were fantastic! Communication was great and they returned all of my calls. I would recommend this dealership to everyone. More

by pcook1436
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

pcook1436, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 26, 2023

Everyone was very friendly and explained the whole process as it was my first time there. Would certainly go back again! Each step of the process from bringing in the car to driving away was smooth sa More

by farrell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

farrell0, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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