Chrysler Dodge Jeep Ram of Chicago - Service Center

Service was excellent staff was very professional and knowledgeable I definitely recommend this place to anyone. knowledgeable I definitely recommend this place to anyone. More

Great service! From the moment I walked in I was greeted promptly. Loved that they washed my car. I definitely will be back for future work. From the moment I walked in I was greeted promptly. Loved that they washed my car. I definitely will be back for future work. More

**Title: Beware of Deceptive Practices** I recently had an unfortunate experience with jeeb of chicago and I feel it's crucial to share my encounter to alert potential buyers. **1. Initial Purchase: had an unfortunate experience with jeeb of chicago and I feel it's crucial to share my encounter to alert potential buyers. **1. Initial Purchase:** I purchased a used car from jeeb of chicago, and upon further inspection, I discovered undisclosed issues amounting to $2,000 in repairs. The car was handed over in a condition that was far from what was promised during the sale. **2. Warranty Cancellation:** After only a month, I decided to cancel the warranty, only to be hit with an unexpected $300 charge. This not only felt like an unfair fee but also raised concerns about the transparency of their policies. **3. Customer Service:** My attempts to address these issues with the dealership's staff were met with limited success. The customer service fell short in resolving my concerns, leaving me dissatisfied with the overall experience. **4. Overall Impression:** In my opinion, jeeb of chicago engages in deceptive practices. From selling cars with undisclosed problems to charging unreasonable fees for warranty cancellations, my experience has been one of frustration and disappointment. I strongly advise potential buyers to exercise caution and consider alternative dealerships to avoid falling victim to what feels like fraudulent activities. I had a terrible experience with this car dealership. It felt like everyone, especially Diana, was dishonest and untrustworthy. More

Terrible service by the service manager, horrible experience, will not recommend to other friends but great treatment by service adviser's experience, will not recommend to other friends but great treatment by service adviser's More

The team was very helpful. What was most appreciated was the prompt attention and immediate review of my issue. In past experiences it would take time to get an assessment of What was most appreciated was the prompt attention and immediate review of my issue. In past experiences it would take time to get an assessment of services required. More

Words cannot describe our frustration. I believe our Jeep has been with your service department in June and we just got it back this week in December. I believe our Jeep has been with your service department in June and we just got it back this week in December. More

Your mechanic did not tell the truth. I went to get a second opinion and nothing was wrong with my radiator, my struts or the rear differential. I went to get a second opinion and nothing was wrong with my radiator, my struts or the rear differential. More

Everyone was excellent. The dealership did a wonderful job. Christian was a pleasure to work with. Thank you- The dealership did a wonderful job. Christian was a pleasure to work with. Thank you- More

Great experience, fast and easy service. Will definitely be returning for all service needs. Thank you. Will definitely be returning for all service needs. Thank you. More

Was quoted an hour to an hour and a half. It took over 5 hours. I had to keep taking Ubers back and forth. I asked for a quote on new and upgraded tires and I couldn’t get one. Kept giving me It took over 5 hours. I had to keep taking Ubers back and forth. I asked for a quote on new and upgraded tires and I couldn’t get one. Kept giving me a quote for the same tires. Had to replace 2 batteries when one was replaced just 2 years ago. And now my service engine light is on and that was not an issue during the inspection. I also needed an oil change but because this took over 5 hours I had no time. I missed meetings and more because of this appointment. The communication was not good. More