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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.2
344 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 344 reviews

September 28, 2023

They're the best. Will be purchasing all of my vehicles here from now on and will be referring all of my friends and family to them. More

by kimbanis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Garcia, Billy Khatib
Sep 29, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kimbanis, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 28, 2023

Everyone was very professional and polite. The dealer was clean and my service was quick! More

by Lanisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Lanisha, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 26, 2023

I had to sit and wait 2 hours for the car I came to see. I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they More

by J_plump99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diana Garzon
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Lau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

J_plump99 thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 25, 2023

Quick and Easy service, convenient location for me. Making appointment was easy, will return to this location. More

by captjules370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Captjules370, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 24, 2023

I have been a long-time customer at this location. I have also had numerous dealings within the past year. My questions and concerns were answered and addressed, as well as the staff helped me unders More

by alicia3309
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Khatib
Sep 25, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Alicia3309, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 23, 2023

Very good service . Have time for customer and their customer supportive. They also have time to explain everything to you More

by ernestbugyei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ernestbugyei, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 20, 2023

I feel the dealership was dishonest with me and know that the deal was signed and the vehicle delivered they will not return my calls. Can you help here? More

by patrick81
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ken Lau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Granados
Sep 20, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patrick81, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 16, 2023

The noise coming from my car remains even after service was completed and new parts were purchased and installed More

by victoriatomasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Victoriatomasello, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 15, 2023

Knowledgeable and friendly staff. Will recommend this dealership to my friends and family. Thank you Christian. More

by shaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Shaban, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 12, 2023

I had a very rough interaction on my last visit. I had to call 4 times to find the status of my car and the issue was never even addressed after a couple days More

by mrmsofios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Sep 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Mrmsofios, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

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