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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.2
345 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 345 reviews

September 05, 2023

Exceeded my expectations. My car is running better than it has in years. Thank you. More

by murphyrt33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasser Ghoniem
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Garcia, Elizabeth Guzman, Moe Aboud
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Murphyrt33, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 04, 2023

Thank you word word word word word word word word word word word word word word word More

by bcunning415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

When I started the deal I had LoJack included, called back for the code to get it setup n they told me it wasn’t included anymore so they could give me the deal I wanted, mind u they told me I couldn’t t More

by tonia_williams15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Juan Granados
Sep 02, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tonia_williams15, thank you for bringing this to our attention. LoJack is a package we do offer as a dealership, it was declined on your end. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

Sep 04, 2023 -

tonia_williams15 responded

When I started the deal with the vehicle I asked about the LoJack , because I was trying to see how we could lower the price to get the price where I wanted/needed to be. I was told that came as a package with the vehicle and wasn’t negotiable with taking off, jus as the package covering the interior and exterior of the vehicle. Let’s also be mindful that I came in with a $30,000 check from my credit union, and was trading my Lexus. Soon as I get home to set up LoJack now it’s not a part of my package. Yes I feel jilted, and taken advantage of

September 01, 2023

They are really helpful and great. They let me know what has to be done and get straight to the point of what need to be done and how much it will cost me. So i really like it. More

by Yasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Pedro was great helped me get approved for a New Jeep Grand Cherokee L limited More

by ju10r66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia
September 01, 2023

Very good dealership. The staff are friendly and helpful. I really love how fast and convinient it is to get your car serviced with them as well. More

by zeron799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Zeron799, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

August 31, 2023

Juan was great to work with. Listened to all our needs and our situation and helped us find the right Jeep for our growing family. Highly recommend visiting these guys for your n More

by JG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Granados
August 31, 2023

The xxxxing best, great cars and great prices ask for Pedro G salesman got me driving today! More

by Junior.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia
Aug 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Junior, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

August 31, 2023

Emily was an exceptional sales person! She made sure that we left with a great deal with both our new Pacifica and also gave us a great trade amount for our old town & country. We are amaz More

by Aylin Herrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Guzman
August 31, 2023

Emily was fantastic! She made the buying process super simple and explained everything, gave me a walk around of the car and sealed the deal with the final test drive and More

by Juangarcesjuangarces23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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