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Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
318 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 318 reviews
January 02, 2023
While the service took longer than I had expected, the work ultimately proved satisfactory. There was some confusion initially regarding my remaining at the dealership to await the repairs that could hav work ultimately proved satisfactory. There was some confusion initially regarding my remaining at the dealership to await the repairs that could have been avoided if the supervising service manager had communicated my intention to remain at the dealership with Christian. I was also put off by the attempt of the sales room staff to persuade me to trade in my vehicle for a new car. I had previously communicated that I wasn't interested in trading in my car weeks earlier and therefore found the sales person attempt to persuade me even when I said at the start of her conversation that I wasn't interested in selling my vehicle really annoying. But otherwise, my experience with the dealership was and hopefully will continue to be a positive one. More
by ericqs
Verified CustomerEmployees Worked With
Helpful December 31, 2022
Wow, a salesman that works for total customer satisfaction. Came in to buy a Ram, and that is what happened. Disappointed at other dealerships, but this one hit the mark. Great job, Luis. satisfaction. Came in to buy a Ram, and that is what happened. Disappointed at other dealerships, but this one hit the mark. Great job, Luis. More
by twinspringsfarms
Employees Worked With
Luis Guerrero
December 30, 2022
I had a great experience here! Pedro really listened to what I had to say and helped me find just what I was looking for. I highly recommend him. Pedro really listened to what I had to say and helped me find just what I was looking for. I highly recommend him. More
by Jeep
Employees Worked With
Pedro Garcia
December 30, 2022
My car buying experience was smooth and easy! The entire team was very professional, knowledgeable, and friendly. I'm loving my new car! The entire team was very professional, knowledgeable, and friendly. I'm loving my new car! More
by Jocelyn Jimenez
Employees Worked With
Vincent, Patricia Wales, Syl K, Pedro Garcia
December 30, 2022
Awesome customer service! Pedro was extremely knowledgeable and answered all of my questions. Highly recommend not just this dealership but this rep. Pedro was extremely knowledgeable and answered all of my questions. Highly recommend not just this dealership but this rep. More
by Jess.ortiz
Employees Worked With
Pedro Garcia
December 29, 2022
Sue was great! She was not pushy at all and understood every inch of the Pacifica. She was also patient and kind with my two crazy little boys!! She was not pushy at all and understood every inch of the Pacifica. She was also patient and kind with my two crazy little boys!! More
by Jrapp
Employees Worked With
Sue Cervini
December 23, 2022
I cannot say enough words to describe the outstanding service provided to me by Sue Cerveni. Very kind, helpful and considerate. I am from out of town and due to extreme weather conditions, needed air in service provided to me by Sue Cerveni. Very kind, helpful and considerate. I am from out of town and due to extreme weather conditions, needed air in tires and service for car fluids Ah went back opened service door and got an outstanding service person, Jose, to assist me. As I waited Sue provided me a cup of coffee tp warm me up. Jose did a complete job for me with outstanding service as well, all with a nice smile. Your are very fortunate to have such outstanding kind high quality employees on your staff with great customer service. Take good care of these outstanding employees and provide a them with a copy of my appreciative evaluation. Merry Christmas and have a greatBob Hoffmann, Belleville, Il More
by bobwhoff1
Employees Worked With
Sue Cerveni, Jose Galarza, Sue Cervini
