
Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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CDJR of Chicago was very good to me and my wife. We were greeted and helped by the sales man Aquib. Very helpful and friendly in nature. Will do his best to get you in the right car. One of the few We were greeted and helped by the sales man Aquib. Very helpful and friendly in nature. Will do his best to get you in the right car. One of the few good ones remaining in this industry. More
Aquib and Ken made the purchasing experience happen smooth and easy. Straight forward and simple no sleepy tricks. 10/10recommend them. Love our new Pacifica smooth and easy. Straight forward and simple no sleepy tricks. 10/10recommend them. Love our new Pacifica More
PEOPLE HERE DON’T KNOW WHAT THEY’RE DOING, DON’T RECOMMEND IT AT ALL RECOMMEND IT AT ALL More
Be aware of their bait and switch tactics. Prior to the appointment they spammed me with text messages to confirm I was going in. They lure you in with an appointment for a car, and when you g Prior to the appointment they spammed me with text messages to confirm I was going in. They lure you in with an appointment for a car, and when you get there they say, "we sold it an hour ago, but we have other options." I'm not mad at them for selling the car... but a courtesy call to let me know the car was no longer available was warranted, before taking an hour drive to get there. Thanks for the lesson boys! More
It's called a bad management! !! I was told they would match Carvana offer. I was asked to send the offer from Carvana and my Vin#. Which I complied with down to the T. I expl !! I was told they would match Carvana offer. I was asked to send the offer from Carvana and my Vin#. Which I complied with down to the T. I explained I was driving 6 and half hrs and I needed everything in writing. I was told the salesman was sent home, because he was making offers for cars the company could not stand behind. I asked to have a manager to return my call. I heard nothing from the company. Called back and after several phones. I was told " We can't match Carvana and offered 4000 less. What a crock. Do not trust thier word. Pass this company up unless you want a bunch of lies. More
Bought a new Jeep Wrangler with Corning Gorilla Glass from the dealership and got a rock to the windshield that cracked the windshield within first month. Contract CDJR of Chicago's service department a from the dealership and got a rock to the windshield that cracked the windshield within first month. Contract CDJR of Chicago's service department and they had me come in 8/28 to take pictures to file a claim. Service person said they had a few of these they were working on. Waited a week and heard nothing. Called and they said they were waiting on the claim to be processed. Then got a text asking pictures of the serial numbers on 9/6/24. Its 9/19/24 and no one has reached out to me. Called today and the service person checked notes that said the claim was denied. Why do we pay extra for Gorilla Glass? Why can't someone communicate with me on what to do? More
I had a very pleasant and straightforward experience with Diana and the rest of the team! Looking forward to doing business in the future! Diana and the rest of the team! Looking forward to doing business in the future! More
I had a great time a greatest experience not only did I get in the car I wanted I love it so yes I would recommend you to a friend and stranger tomorrow in need of a car go there very good spirit experienc get in the car I wanted I love it so yes I would recommend you to a friend and stranger tomorrow in need of a car go there very good spirit experience More
Great to deal with. Thank you!! Diana and the rest of the staff were very polite and helpful. Thank you!! Diana and the rest of the staff were very polite and helpful. More