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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.6
459 Reviews
Call Dealership (773) 334-3400

5950 N Western Ave

Chicago, IL

60659

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459 Reviews of Chrysler Dodge Jeep Ram of Chicago

June 15, 2023

Vehicle works great! With lots of issues from the RAM factory, the CJDR team took care of us and got it working. More

by paul@goturnkey.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Paul@goturnkey.com, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 13, 2023

Awesome people good with helping you great customer service care about whether you drive off in the car or not make sure they take care of your car More

by tommiecage61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerrero
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tommiecage61, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 13, 2023

My worst experience ever with a Jeep dealership- awful! !! I sat for 2 plus hours for an oil change when I made an appt and was told 1 hour and then given a litany of I need this work to be performed on my More

by randyzw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez, Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Randyzw1, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

June 12, 2023

I was most pleased about their overall experience and kindness they showed me. I would recommend them to anyone More

by sherriehendrix43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Sherriehendrix43, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 10, 2023

It was great! Jessica Vidal was really nice and accomodating. They explained the recalls well and the costs of additional services. More

by vvarga21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Vvarga21, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 09, 2023

Service Dept was great. Worked with me. Waiting room could use and up date compared to other dealers. More

by davedluger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Davedluger, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 08, 2023

They have stolen money from me … they don’t do proper oil changes and they NEVER REFILL MY COOLANT YET I have a warranty and paid for an extended one More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Juanita, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

June 08, 2023

The associates were really kind and had a presentable approach to me and helped me More

by patel.shay32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez, Steven Bernard, Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patel.shay32, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 07, 2023

New management doing a good job. showed concern for my truck. Oil change done quickly. More

by roy.moyer111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez, Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Roy.moyer111, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 01, 2023

Great service. Was quick and easy to get my oil change and tires rotated. Plus they washed my jeep! More

by Stovella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez, Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Stovella, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

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