Chrysler Dodge Jeep Ram of Chicago

They have charged me over $1500, and never fixed the issue. They told me they would get me a replacement part because the one they installed didn’t work. It has been over a week and a half and they neve issue. They told me they would get me a replacement part because the one they installed didn’t work. It has been over a week and a half and they never got back to me about when the part will be coming in. I have called multiple times and they don’t return my call. I have no idea when or if they will actually make this right. More

Christian was so very helpful! ! What could have been a bad experience due to scheduling an appointment that somehow didn’t wind up on the books, he made excellent and took care of ! What could have been a bad experience due to scheduling an appointment that somehow didn’t wind up on the books, he made excellent and took care of everything. I truly appreciate his service!! More

Great experience! Always knew what was going on whether waiting for parts or an available service bay. Professional and friendly team. I would recommend this service c Always knew what was going on whether waiting for parts or an available service bay. Professional and friendly team. I would recommend this service center! More

The dealership was very nice. My salesman was extremely kind and knowledgeable. The manager was also very helpful. My salesman was extremely kind and knowledgeable. The manager was also very helpful. More

I was please with the customer service Christian was awesome and very helpful during the entire time. awesome and very helpful during the entire time. More

Great experience the service guy Joe was extremely helpful and pleasant to work with I will be returning for a oil change. helpful and pleasant to work with I will be returning for a oil change. More

Friendly service, very helpful in acquiring a loaner car for me while I wait for my jeep renegade to be fixed for me while I wait for my jeep renegade to be fixed More

Luis Guerrero gave me the most pleasant car shopping experience. He was so helpful helping me pick out a car and he's been very helpful even after my car purchase-- any questions/concerns and he goes ab experience. He was so helpful helping me pick out a car and he's been very helpful even after my car purchase-- any questions/concerns and he goes above and beyond to make sure he's giving the best customer service. I love my Cadillac and Luis is simply great! More

Fabulous experience, kind, informative, and helpful services! Renovation in waiting area makes for a pleasurable wait time. services! Renovation in waiting area makes for a pleasurable wait time. More