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Chrysler Dodge Jeep Ram of Chicago - Service Center

Chicago, IL

3.9
170 Reviews

170 Reviews of Chrysler Dodge Jeep Ram of Chicago - Service Center

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June 24, 2023

My car is still not fixed I have taken it in over 3 time now and still the issue is not fixed the only reason I have not brought it back to you is because I’m at a loss on what to do next call me 7737070879 More

by sash512
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Sash512, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

June 23, 2023

This dealership was great. Love the way the employees treat their buyers I would recommend them to anyone More

by sherriehendrix43
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Sherriehendrix43, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 22, 2023

Jesica and the dealership were great. They worked on a vehicle for us for a while but not their fault (factory issues). More

by paul@goturnkey.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Paul@goturnkey.com, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 21, 2023

It went smoothly and I love how my advisor kept me up to date with updates on repairs. Also, shout out to Roland for washing my car thoroughly. Thanks guys!!! More

by Chris
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Chris, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 21, 2023

My experience was great and they performed the work in a timely fashion, as always. Thanks! More

by patrick.m.leclerc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patrick.m.leclerc, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 19, 2023

Very attentive to requests for status. Arranged for me to speak with technician who fully explained the source of the problem and fix that was recommended in a TSB. More

by frank.pokorny
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Frank.pokorny, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 19, 2023

Did not address the root cause of the problem; tire pressure sensor on and under warranty and they did not fox it. They turned it off, but it came back on the next morning. I can’t think of any other r More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Victor, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

June 16, 2023

The worst experience, you guys are crooks lairs and thief’s , I came in to purchase a truck they told me that it was certified per owned and they promise to set an appointment with the body shop to fi More

by hichamissa69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdullah
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Hichamissa69, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

Aug 02, 2023 -

hichamissa69 responded

I was promise by the lair unethical Abdullah that the chipped on the driver side will be fix and the tires will be replace plus he ran my credit more then once when I was very specific about that . You can contact me at 954-955-3410, I called hundred of times asked to talk to the owner or even John Willie’s but I don’t get through it was always a different reply that they will call me back but no one have until now then I got to find out that John Willie’s don’t work there anymore

June 15, 2023

Vehicle works great! With lots of issues from the RAM factory, the CJDR team took care of us and got it working. More

by paul@goturnkey.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Paul@goturnkey.com, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 15, 2023

AMAZING SERVICE, VERY HELPFUL STAFF, AND THE SALES STAFF HERE IS VERY AWARE OF PRODUCTS. More

by Aquib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Garcia, Luis Guerrero, Jesica Vidal, Jimmy Caprile
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