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Chrysler Dodge Jeep Ram of Chicago - Service Center
Chicago, IL
170 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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170 Reviews of Chrysler Dodge Jeep Ram of Chicago - Service Center
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June 13, 2023
My worst experience ever with a Jeep dealership- awful! !! I sat for 2 plus hours for an oil change when I made an appt and was told 1 hour and then given a litany of I need this work to be performed on my !! I sat for 2 plus hours for an oil change when I made an appt and was told 1 hour and then given a litany of I need this work to be performed on my Jeep and waited 2 days and 6 plus calls to finally be told they wouldn't do the work because my car is too OLD- I went to a different dealer and got the work done - half of which I was told I needed I was told by the other dealer I did NOT NEED done. I will never return- honestly you deserve zero stars your staff was TERRIBLE and did not return callls. More
by randyzw1
Verified Customer
June 12, 2023
I was most pleased about their overall experience and kindness they showed me. I would recommend them to anyone kindness they showed me. I would recommend them to anyone More
by sherriehendrix43
Employees Worked With
June 10, 2023
It was great! Jessica Vidal was really nice and accomodating. They explained the recalls well and the costs of additional services. Jessica Vidal was really nice and accomodating. They explained the recalls well and the costs of additional services. More
by vvarga21
Employees Worked With
Jesica Vidal
June 09, 2023
Service Dept was great. Worked with me. Waiting room could use and up date compared to other dealers. Worked with me. Waiting room could use and up date compared to other dealers. More
by davedluger
Employees Worked With
June 08, 2023
The associates were really kind and had a presentable approach to me and helped me approach to me and helped me More
by patel.shay32
June 08, 2023
They have stolen money from me … they don’t do proper oil changes and they NEVER REFILL MY COOLANT YET I have a warranty and paid for an extended one changes and they NEVER REFILL MY COOLANT YET I have a warranty and paid for an extended one More
by Juanita
Employees Worked With
Supervisor
June 07, 2023
New management doing a good job. showed concern for my truck. Oil change done quickly. showed concern for my truck. Oil change done quickly. More
by roy.moyer111
June 01, 2023
Everyone was so helpful! Would definitely recommend, and I plan on coming back for any future needs! Would definitely recommend, and I plan on coming back for any future needs! More
by tlperks14
June 01, 2023
Great service. Was quick and easy to get my oil change and tires rotated. Plus they washed my jeep! Was quick and easy to get my oil change and tires rotated. Plus they washed my jeep! More
by Stovella
May 31, 2023
The guys here are great I called they didn't have n appointment available but joesph called me back and got me in right away, I requested Rob to fix my car he had did the work on my car before, they ev appointment available but joesph called me back and got me in right away, I requested Rob to fix my car he had did the work on my car before, they even took care of my recall on my car and fixed the hole in my tire. There awesome... and super nice. More
by ragga721
Employees Worked With
Other Employees :
Joseph guiragossian and Robert prokopek 5 stars
