Chrysler Dodge Jeep Ram of Clifton Park

On time, courteous,did exactly what I requested,no hassles making appointment Clean comfortable waiting area hassles making appointment Clean comfortable waiting area More

Quick Acurate and understanding Very responsible and fast The gentleman that waited on me I would recommend him again THANK YOU fast The gentleman that waited on me I would recommend him again THANK YOU More

Always ready to be of assistance. Easy to schedule an appointment and the work is always completed. 5 stars... Easy to schedule an appointment and the work is always completed. 5 stars... More

The service person was unable to fix a problem with my Alpha Romeo. I bought the pre-owned vehicle from this Chrysler dealership (located in Clifton Park, NY) approximately one year ago and at the time, Alpha Romeo. I bought the pre-owned vehicle from this Chrysler dealership (located in Clifton Park, NY) approximately one year ago and at the time, was told that Chrysler Jeep would definitely be able to service and fix, if needed, any problem arising with my automobile. However, I took it to this dealership to have a leak fixed with my back windshield washer fluid. After having my car for the whole day (and completing an oil change and tire rotation with no issues), I received a call from a person from their service department that their mechanic was not able to fix the leak. I was told that perhaps their master mechanic (that happens to be on vacation) might be able to fix it. He will be consulted when he returns. I was instructed to call them back in a week (rather than someone from the dealership reaching out to me). Meanwhile, I have a 5 year extended warranty I purchased so need to have it fixed by a place that accepts the warranty. Unfortunately, the nearest Alpha Romeo dealer is a two hour drive from home. The local Alpha Romeo dealer located in Albany (Colonie) recently closed or else I would look for assistance with them. I’m hoping that the local Chrysler dealer’s master mechanic will be able to fix it. More

Were unable to fix my issue during this visit. Left my vehicle smelling like shop grease. Left my vehicle smelling like shop grease. More

My sales service with Ojay was 5 star but my contact with the service aspect is 0 stars. Been waiting for 3.5 weeks for a service manager callback. Discovered front end damage that wasn't disclosed or on th the service aspect is 0 stars. Been waiting for 3.5 weeks for a service manager callback. Discovered front end damage that wasn't disclosed or on the carfax. Notified dealership. No response. Got a warning about a power surge and scheduled an online appointment, car is under manufacture warranty, but was told i would be charged a diagnostic fee but they weren't sure how it works with warranty work, so the aforementioned service manager call was going to occur. It's the 2nd time I was told a service manager would call. I have now discovered that the entire window control panel on driver side is not working. I highly recommend avoiding this dealership at least the service department More

Fast, simple and it was very easy to communicate with the team and figure out what was needed. team and figure out what was needed. More

Awesome service writer and would recommend him to everyone I deal with . Took care of my vehicle and the technician did a great job everyone I deal with . Took care of my vehicle and the technician did a great job More

Had a 360 shield applied to my vehicle. The end result was excellent. I did notice a small scratch in passenger door which was brought to Matt from service attention. I was told it shouldn The end result was excellent. I did notice a small scratch in passenger door which was brought to Matt from service attention. I was told it shouldn’t be a problem, wouldn’t rust. Will watch the area. Overall, well done! More