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Chrysler Dodge Jeep Ram of Princeton

Princeton, NJ

4.6
748 Reviews
Our family-owned operation not only offers our customers unequaled personal care and attention but also many of the best cars on the road today…at jaw-dropping prices. At Chrysler Dodge Jeep RAM of Princeton, we have a wide range of options on new or used cars, trucks, and SUVs that you simply won’t find anywhere else. All of which have received remarkable reviews on their features and capabilities. Of course, at Chrysler Dodge Jeep RAM of Princeton, we have received remarkable reviews from our legion of loyal customers, as well. You have to be really smart to get into Princeton University, but it doesn’t take a genius to know that in the automobile business Chrysler Dodge Jeep RAM of Princeton is at the head of the class.
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1045 State Rd

Princeton, NJ

08540

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Showing 748 reviews

June 17, 2018

Definitely worth the 1hr drive for service Bought my 09 Grand Cherokee back in November 2017. Baker Jeep has been nothing but fantastic about their service! Service Deptpartment is fantastic! D More

by Mfrangella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shulack
Jun 18, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

We truly appreciate your loyalty and thank you for taking the time to tell the world. If you think about a service department and fixing or maintaining your car as it gets older - from a personal point of view - it's as rewarding as getting a new roof on your house. And if you think about social media, most people use it as a forum to bash a service department. Baker Jeep has an excellent Service Team and when they do a great job it's like getting that new roof, you're glad it's done but it's nothing you'd necessarily feel like crowing about. Thanks for the nice review!

June 16, 2018

Good experience Thanks to Mike and Darren for the great experience of buying the beautiful ram rebel from Baker. There was some minor issue with the car, Mike and Dou More

by Yu Feng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Darren, Doug Antolik
Jun 18, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

It's the attention to detail that is the Baker difference! Thank you for the good review and from Mike, Doug, and Darren -- the entire staff -- welcome to the Baker Family and enjoy your new Ram Rebel truck!

June 10, 2018

2017 Doge Ram 1500 Excellent experience. Mike Pezzella and Darren were both great to deal with, very helpful and knowledgeable. Did everything they could to make the sal More

by Bobdevine@optonline.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Spencer
Jun 11, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

Thank you very much for the good review. Mike and Darren always make every deal a pleasure and we are grateful to you for sharing your experience!

June 08, 2018

Calming experience! I just bought a used Ford Taurus from Baker Chrysler Jeep Dodge Ram in Princeton, and I must say that I was very impressed with the experience. My Sa More

by Nikki E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pezzella, Sara
Jun 11, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

We love to hear that we were calming, that you were impressed, we put you at ease and felt comfortable! We want all of our customers to be happy! Mike Pezz is among the best in the business at making the car business pleasurable. Thank you for the recommendation and the good review!

June 07, 2018

BAD xxxxx OF BAKER Yesterday I walked Into Baker’s dealership on a crapshoot and was greeted by Mike Pezzella. We sat down and got right to the point he helped me find a More

by Vjeep18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pezzella
Jun 07, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

Thanks for taking the time to give us a good review! Baker Jeep, and Mike Pezz, always shoot straight with the customer. Buying a vehicle should be fun and easy and right to the point, with no high pressure. We certainly appreciate your business and look forward to helping you again!

June 01, 2018

Dishonest dealership Horrible experience, We agreed on a Jeep Grand Cherokee. I gave the dealer a deposit to hold the Jeep for one day so I could bring my wife up the next More

by SapperE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Konstitine, Nick Perna
Jun 04, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

First, thank you for your service! Baker Jeep proudly employs and has employed many former Armed Forces Veterans and First Responders. We have literally thousands of loyal, satisfied customers who are active/retired military as well as members of law enforcement, fire fighters, EMTs, doctors, corrections officers, and one of our customers is the son of a hero from the 9/11 tragedy. If you scroll through social media you will see the name of the salesman you called, “shady,” lauded, praised, applauded, appreciated, and thanked for his courtesy and professionalism. You’ll see his name over and over again next to five-star-reviews. You are the first and only person to call him “rude” and otherwise disparage and malign his character. You came to our dealership to buy a Jeep on Wednesday the 30th. After a period of negotiation we arrived at an agreed payment, but you still had to check in with a third party before committing to the purchase. You left a deposit to hold the vehicle until the next day. It was explained to you more than once that all incentives and programs were in effect until close of business on Thursday the 31st. You agreed with the salesman that you would return on the 31st between 3:30 and 4:00. You did not show or contact us by 4:20 on the 31st and the dealership did attempt to contact you, leaving a message. On June 1st, another customer came in and wanted the same car you wanted. A deposit on a vehicle buys you the right of first refusal, and since you did not respond when contacted, or even the next day, we sold it to someone who wanted to buy and was actually ready to buy – they didn’t have to check in with anyone else. Afterword, Nick, the manager offered to find you the same vehicle and he did just that. You didn’t want it. Our other manager, Doug, spoke on the phone with you after the fact in an attempt to help you and his efforts were likewise rebuffed. We had a deal, we shook hands, we exchanged money, you were told that every deal struck would expire at close of business on the last day of the month, then you expected us to honor a deal that we could no longer give you on the first of the new month because all the incentives from the factory had changed. You call us “dishonest” and “crumy”(sp) – we did nothing wrong, we can’t change the calendar. You missed the deal because of whatever you had to do, no fault of ours. We even tried to fix things after and you would have none of it.

Jun 04, 2018 -

SapperE6 responded

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May 30, 2018

Mikey’s Jeeps!! Was really dreading the car buying process but Mike Pezella was awesome-made it easy and painless. Would definitely recommend Mike P! Darren DeMatteo More

by White Wrangler Unlimited
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Pezzella. Darren DeMatteo
May 31, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

Mike and Darren - and the rest of the Baker Jeep team are happy that you are happy! Easy and Painless -- that's what we like to hear. It means we're doing things right. Thank you for your business and enjoy your Wrangler!

May 18, 2018

Great place to buy a car Had a great experience here. Made things easy and fast. Honestly one of the best experiences I had buying a new vehicle. Thank you Baker for the piece More

by Brandon-Fischbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Tung
May 19, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

Thank you, Brandon! Our aim is to always make buying a vehicle easy and fast -- and fun! We appreciate your five-star review very much!

May 09, 2018

Great experience Mike Pezzella was very helpful and so was the rest of the staff. Easy to deal with, unlike other dealers. Mike was very helpful, fast and efficient in More

by lorenzosWrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pezzella
May 10, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

We love when customers use words like, "great," "easy," and "helpful" in describing their experience at Baker! Buying a new vehicle can be a tough job so we're grateful when a customer expresses their appreciation in a public forum. Thank you for your business and this nice five-star review!

May 10, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

"Pezz" really knows how to treat his customers! Always above and beyond. Have fun in your new Rubicon from all of us at Baker Jeep!

May 06, 2018

thank you!!! Thank you SO much Baker Jeep for all of your help! I really appreciate your help in getting me a new car and helping me bring back my rental car. More

by laurenawells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Princeton Jeep
May 07, 2018 -

Chrysler Dodge Jeep Ram of Princeton responded

We always aim to please, Lauren! We're glad that you are happy -- so enjoy your new car and we'll see you down the road again someday...

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