Chrysler Dodge Jeep Ram of Princeton

Horrible buying experience! Let me just start out with WOW, what an atrocious process working with these guys. I recently purchased a 2014 Lotus Evora S with 3,100 miles on it. T Let me just start out with WOW, what an atrocious process working with these guys. I recently purchased a 2014 Lotus Evora S with 3,100 miles on it. The price was reasonable, but it took them over two weeks to get the price down to a competitive rate. The car was driven by one of the owners or managers (I forget which), and was on the market for over 250 days, and they did not want to budge on pricing. Finally, after physically sending a wire to another dealer, they contacted me last minute agreeing to my terms. Not only did I have to back up the wire with the other dealership, and potentially tarnish my reputation, I expected the car to be in excellent condition, considering they claim to be a Lotus dealer. The car arrived, and was overall in good condition, don't get me wrong. However the Lotus lettering on the back of the car was missing the "U", which the Jameson and his manager said to take up with the transport company, despite transport showing no issues with the car when they picked it up. Secondly, the star-shield on the car is peeling, also they said to take up with my local Lotus dealer under warranty. Third, the steering angle was at fault, which is a big repair and they also said to take up with my local shop. Fourth, the car arrived with only one key. None of these issues were disclosed in the listing at all. A car from a Lotus franchise is expected to be in top shape and have a second key. I wouldn't expect otherwise unless it was from a small, wholesale dealer. To top this off, they refused to release the car to my first transport company, despite having my funds in hand, in full for the vehicle. This has never happened in over 30 transactions for me with any other dealer. I had to reschedule with a new transport company, and was assessed a fee, and it took another week + to get the car. On top of this, Jameson and his crew were sloppy and slow at "overnighting" paperwork, taking a week versus actual overnight. The whole process was sloppy, and cost me money. At the end of the day I merely requested a $500 refund for the initial deposit I made on the car. They stopped responding to my requests and disregarded my emails and messages. I highly recommend taking a pass on this dealership. They are not interested in the clients, but just themselves. I own several businesses, and everyone knows the customer comes first. These guys are messy, disrespectful, and do not hesitate to act above the client. More

Great service Thanks Konstaintin #1 salesman Great experience. Randy and Konstaintin great job. Staff very friendly and professional. No bait and switch .They explained everything in a non rush m Great experience. Randy and Konstaintin great job. Staff very friendly and professional. No bait and switch .They explained everything in a non rush manner. I would recommend to friends and family. More

Thank you Ryan Conard Thanks to Ryan and Baker team for the great deal and experience, this is my fifth car I buy from you guys. Always a pleasure to work with. Thanks to Ryan and Baker team for the great deal and experience, this is my fifth car I buy from you guys. Always a pleasure to work with. More

First time Jeep buyer Konstantin was very helpful during the whole process of leasing a 2017 Grand Cherokee. He walked me through some different options and provided a gre Konstantin was very helpful during the whole process of leasing a 2017 Grand Cherokee. He walked me through some different options and provided a great customer service experience from the moment I walked into the dealer to when I drove the Jeep off the lot. This was my first purchase of a Jeep and I would definitely recommend Baker Jeep to family and friends... More

Great car buying experience! Ryan Conrad is a patient, honest, and knowledgeable sale associate. He helped us to get the car with the specifications we wanted. He spent the time Ryan Conrad is a patient, honest, and knowledgeable sale associate. He helped us to get the car with the specifications we wanted. He spent the time needed to make sure we are satisfied. We are glad we found this dealership close to home. More

great sales! Dillon was an good salesperson. The sales manager Lee seemed very eager to make a sale and to add Baker's customer base. Finance manager was very pers Dillon was an good salesperson. The sales manager Lee seemed very eager to make a sale and to add Baker's customer base. Finance manager was very personable and took the time to explain the charges. More

Great customer service I purchased my Jeep after having leased two other vehicles from this dealer. I would highly recommend for willingness to work with customer to get the I purchased my Jeep after having leased two other vehicles from this dealer. I would highly recommend for willingness to work with customer to get the car of choice. Customer service rep. Dillon Tung was my salesperson who was very helpful and informative. More

Rubicon Had a rare jeep rubicon that I liked. Very nice sales team. Was worth the hour and 10 minute drive, and would go back again. Young salesman was good. Had a rare jeep rubicon that I liked. Very nice sales team. Was worth the hour and 10 minute drive, and would go back again. Young salesman was good. More

A Very Pleasant Experience Dillon T. was an excellent salesperson. He was very patient and honest. The sales manager seemed very eager to make a sale and to add Baker's custom Dillon T. was an excellent salesperson. He was very patient and honest. The sales manager seemed very eager to make a sale and to add Baker's customer base. Finance manager was very personable and took the time to explain the charges. More

Awesome Kamel rocks. Thanks for your professionalism. I would definitely recommend this dealership. You made my buying experience a pleasure. Thanks again kam Kamel rocks. Thanks for your professionalism. I would definitely recommend this dealership. You made my buying experience a pleasure. Thanks again kamel.i love my Jeep. More